A leading IT support firm in Belfast is seeking an IT Support Analyst to deliver high-quality end-user support. The role involves ITIL-aligned incident management, endpoint configuration, and supporting Microsoft 365 applications. Candidates should have at least 2 years of experience in IT support and possess strong troubleshooting skills in Windows and macOS environments. Excellent communication and documentation abilities are essential, as well as a customer-focused approach. This position offers an opportunity to contribute significantly within a dynamic team.
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