Social network you want to login/join with:
Multi Brand Skin Advisor - Sephora - 30 Hours, Newcastle upon Tyne
col-narrow-left
Client:
Location:
Newcastle upon Tyne, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
col-narrow-right
Job Reference:
578d91236e5d
Job Views:
51
Posted:
24.06.2025
Expiry Date:
08.08.2025
col-wide
Job Description:
Job Summary
This is a job for the beauty obsessed. You will work as a Multi Brand Beauty Advisor working across all brands and categories delivering beauty expertise and experiences, leveraging the wide range and depth of products, cross category within the ELC brand portfolio. You will also leverage social media to create, advertise and execute Multi Branded events. You will be an excellent team player who enjoys learning, being quick to learn about new products and service.
Your role will require ensuring unbiased, engaging customer service, event execution and sales, achieved through exceptional communication skills, trend spotting, social media upkeep and artistic abilities.
At Sephora we are united and stand up for what we believe in; freedom, exploration, the opportunity to enhance people’s lives through the unlimited power of beauty. We welcome the unique, unleash creativity and encourage progress every day. Fueled by energy and enthusiasm, our passion is contagious. We are linked by the same ambition; to reimagine the future of beauty.
Sales and service
* Consistently achieve set sales goals and expectations and proactively drive for more.
* Foster an omni-channel approach to meet consumer needs and maximize selling opportunities.
* Take personal responsibility and ownership of performance and self-development.
* Adhere to sales processes and procedures in line with Store/Company guidelines.
* Adhere to appearance guidelines and personal standards.
* Demonstrate a thorough understanding of the hero products and services across the ELC Multi Brand portfolio.
* Play your part in executing the in-store strategy communicated by both the Assistant business Manager and Business Manager.
* Showcase knowledge and understanding of key product features and benefits to meet consumer needs.
* Utilize strong market and industry awareness to shape local strategy as well as influence wider business and organization.
* Develop and maintain strong understanding of social media activity, trends and identify sales opportunities.
* Adhere to and keep up abreast of all communicated company standards, policies, and procedures.
* Consistently deliver high touch consumer experiences, be it over the phone, in person or virtual.
* Tailor each experience to meet consumer specific needs, leveraging the wider ELC brand, category, and services portfolio.
* Proactively seek opportunities to drive omni-channel events and experiences with on-brand use of social media.
* Act with pace and accuracy when handling consumer enquiries.
* Have a strong passion for skincare and haircare, while delivering an exceptional consumer experience.
* Able to drive an experience sharing your knowledge and passion in the skin and hair.
* You have excellent communication and empathic skills.
Operational Excellence
* Adhere to Store/Company stock management procedures to ensure stock file accuracy and integrity.
* Implement and maintain visual merchandising in line with Brand/Store/Company guidelines.
* Always contribute to housekeeping to maintain strong retail standards.
* Take personal responsibility and adhere to Store/Company Security policies and procedures.
* Fully understand and adhere to Store/Company Health and Safety policies, procedures and protocols.
Teamwork
* Communicate effectively and contribute toward a strong and successful teamworking environment.
* Be a team player – open to learning about other brands and supporting to deliver the team goal.
* Promote brand/organization culture and image, behaving with respect and integrity at all times.
* Be a Multi Brand Ambassador who inspires both peers and consumers.
* Share best practice and support colleagues be the best they can be.
* Proactively participate in local and national team initiatives and incentives.
* Adhere to the set daily/weekly deployment schedules.
* Beauty and Multi Brand obsessed, socially savvy and consumer centric
* Engaged by variety
* Self-motivated
* Loves building rapport with consumers
* Takes ownership and drives the business
* Team player
* Competitive spirit
* High energy
Job Summary
This is a job for the beauty obsessed. You will work as a Multi Brand Beauty Advisor working across all brands and categories delivering beauty expertise and experiences, leveraging the wide range and depth of products, cross category within the ELC brand portfolio. You will also leverage social media to create, advertise and execute Multi Branded events. You will be an excellent team player who enjoys learning, being quick to learn about new products and service.
Your role will require ensuring unbiased, engaging customer service, event execution and sales, achieved through exceptional communication skills, trend spotting, social media upkeep and artistic abilities.
At Sephora we are united and stand up for what we believe in; freedom, exploration, the opportunity to enhance people’s lives through the unlimited power of beauty. We welcome the unique, unleash creativity and encourage progress every day. Fueled by energy and enthusiasm, our passion is contagious. We are linked by the same ambition; to reimagine the future of beauty.
Sales and service
1. Consistently achieve set sales goals and expectations and proactively drive for more.
2. Foster an omni-channel approach to meet consumer needs and maximize selling opportunities.
3. Take personal responsibility and ownership of performance and self-development.
4. Adhere to sales processes and procedures in line with Store/Company guidelines.
5. Adhere to appearance guidelines and personal standards.
6. Demonstrate a thorough understanding of the hero products and services across the ELC Multi Brand portfolio.
7. Play your part in executing the in-store strategy communicated by both the Assistant business Manager and Business Manager.
8. Showcase knowledge and understanding of key product features and benefits to meet consumer needs.
9. Utilize strong market and industry awareness to shape local strategy as well as influence wider business and organization.
10. Develop and maintain strong understanding of social media activity, trends and identify sales opportunities.
11. Adhere to and keep up abreast of all communicated company standards, policies, and procedures.
12. Consistently deliver high touch consumer experiences, be it over the phone, in person or virtual.
13. Tailor each experience to meet consumer specific needs, leveraging the wider ELC brand, category, and services portfolio.
14. Proactively seek opportunities to drive omni-channel events and experiences with on-brand use of social media.
15. Act with pace and accuracy when handling consumer enquiries.
Skin & Hair Advisor
16. Have a strong passion for skincare and haircare, while delivering an exceptional consumer experience.
17. Able to drive an experience sharing your knowledge and passion in the skin and hair.
18. You have excellent communication and empathic skills.
Operational Excellence
19. Adhere to Store/Company stock management procedures to ensure stock file accuracy and integrity.
20. Implement and maintain visual merchandising in line with Brand/Store/Company guidelines.
21. Always contribute to housekeeping to maintain strong retail standards.
22. Take personal responsibility and adhere to Store/Company Security policies and procedures.
23. Fully understand and adhere to Store/Company Health and Safety policies, procedures and protocols.
Teamwork
24. Communicate effectively and contribute toward a strong and successful teamworking environment.
25. Be a team player – open to learning about other brands and supporting to deliver the team goal.
26. Promote brand/organization culture and image, behaving with respect and integrity at all times.
27. Be a Multi Brand Ambassador who inspires both peers and consumers.
28. Share best practice and support colleagues be the best they can be.
29. Proactively participate in local and national team initiatives and incentives.
30. Adhere to the set daily/weekly deployment schedules.
Essential Person Specification
31. Beauty and Multi Brand obsessed, socially savvy and consumer centric
32. Engaged by variety
33. Self-motivated
34. Loves building rapport with consumers
35. Takes ownership and drives the business
36. Team player
37. Confident communicator
38. Competitive spirit
39. High energy
Qualifications
Compensation and Benefits
40. Competitive industry salary
41. Commission scheme eligibility
42. Annual Leave & Family Leave
43. Product discount/Staff Product Concession monthly credit spend allowance
44. Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
45. Benefits platform with exclusive discounts and offers
46. Work Life Connections – Employee Assistance Programme
47. Extensive Training & development offering
I,D&E STATEMENT
The Estée Lauder Companies’ collective vision is to be the most inclusive and diverse beauty company in the world, and to be both the employer of choice for diverse talent and the brand of choice for our global consumers. We are a people first company, respecting and caring for our employees, communities, and consumers. With consumers in approximately 150 countries and territories, and 70 languages at the point of sale in the UK & Ireland, it is essential that we continue to have a diverse workforce that understands local relevance and the changing beauty needs of all our global consumers.
#J-18808-Ljbffr