Sales Coordinator sought by the windows division of a £multibillion plastics manufacturer with close to 200 locations worldwide, to join their office near Manchester.
The Role
* Being the first point of contact for customers for order processing and dealing with enquiries
* Liaising with customers along with the manufacturing plants and warehouses to ensure products are delivered as and when required
* Ensuring the right level of customer care standards are met
* Providing administrative support to the sales team
* Liaising with Credit Control to keep customer accounts up to date
* Developing business relationships with both new and existing customers by phone using proven telephone techniques
* Processing customer claims
* Supporting the window department sales strategy
* General administration
Qualifications
* Previous experience in a sales coordinator/sales support or similar role
* Good standard of education, computer literate with excellent communication skills, hardworking and conscientious
* Excellent organisational skills and the ability to self‑motivate
* Ability to work on one’s own initiative as well as part of a team within a busy customer‑orientated sales office
* Confident supporting both customers and the external sales team
* Good telephone manner with ability to build rapport quickly and easily
* Knowledge of construction industry products is an advantage but not essential; full training will be provided
Benefits
* £24,000 – £28,800 depending on experience
* Flexible hours (core hours 10am‑3pm)
* 5 hours per week Monday to Friday
* Time off in lieu
* Pension scheme
* Free flu jabs
* Health & wellbeing
* Option to buy and sell holiday
* Cycle to Work scheme
* Long service awards
* Company rewards platform
* Employee assistance programme
* Internal training academy
* Access to external training and supported education
* Social culture and events
The closing date for receipt of applications is Sunday 22nd February 2026.
Location: Irlam, Greater Manchester
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