Director of Sales
Location: Glasgow Marriott Hotel
Department: Sales & Marketing
Reports to: General Manager
Job Type: Full-time
About the Role
We are seeking an experienced Director of Sales to
lead and drive B2B revenue performance for our hotel (or portfolio of hotels).
This is a senior commercial leadership role, responsible for proactively
securing new business, growing existing accounts, and embedding a strong sales
culture across the property.
As a key member of the General Manager’s Executive Team, you
will lead all on-property sales activity, maximise revenue opportunities across
multiple segments, and ensure exceptional customer experiences that drive
long-term loyalty.
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Key Responsibilities
Driving Revenue & Market Growth
* Lead
all on-property commercial and sales activity as part of the Executive
Team
* Proactively
target Group & Catering, Sports, Entertainment, Business Travel,
and Travel Trade segments
* Develop
and execute a robust Sales Intensity Plan
* Lead
Business Travel sales strategy in collaboration with Revenue Management
teams
* Complete
RFPs within required deadlines (e.g. MarRFP, Lanyon, direct submissions)
* Upsell
creative packages, including food and beverage, to maximise total revenue
* Analyse
market conditions, competitor activity, supply and demand, and economic
trends
* Close
the most profitable opportunities aligned with property and market needs
* Ensure
brand marketing standards and activations are executed on property
Customer Experience & Relationship Management
* Manage
complex, high-value accounts with significant customer expectations
* Build
and maintain strong relationships with new and existing clients
* Drive
sales activity including sales calls, client entertainment, FAM trips, and
trade shows
* Strengthen
community relationships to grow group and catering opportunities
* Deliver
service excellence throughout the entire customer journey
* Ensure
flawless handover of booked business for successful event and stay
delivery
* Act
as a trusted advisor by understanding client needs and recommending
tailored solutions
Leadership & Collaboration
* Work
collaboratively with off-property sales teams (National, Global, Groups
& Reservations)
* Coordinate
sales efforts to ensure alignment and avoid duplication
* Manage
relationships with key internal and external stakeholders
* Hold
teams accountable for execution of proposals, contracts, and service
delivery
Additional Duties
* Conduct
site inspections and client presentations
* Create
and manage contracts as required
* Use
internal systems (e.g. MGS) for reporting, resources, and insights
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About You
Experience & Education
* Minimum
2 years’ experience in hospitality sales and marketing
and/or
* Degree
or diploma in Business Administration, Marketing, Hotel & Tourism,
or related field
Leadership Competencies
* Strong
communicator with professional presence and confidence
* Adaptable
and resilient in a fast-paced environment
* Proven
ability to solve problems and make sound commercial decisions
* Results-driven
with strong planning and organisational skills
* Collaborative
leader who builds trust and high-performing teams
Sales & Commercial Skills
* Strong
negotiation and closing ability
* Strategic
sales planning and execution experience
* Excellent
customer relationship management skills
* Strong
business and financial acumen
* Comfortable
working with CRM systems, RFP platforms, and standard office software
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Why Join Us?
* Be
part of a senior leadership team with real commercial influence
* Opportunity
to shape and lead the sales strategy
* Dynamic,
customer-focused environment with strong brand support
* Competitive
salary and benefits package
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Ready to lead, inspire, and drive results?
Apply now with your CV and take the next step in your sales leadership career.