Housing Officer
Barnstaple | Hybrid (2 days on site)
Rate: £28 per hour (Umbrella, Inside IR35)
Initial contract: 3 months
Start: 13th April 2026
Hours: 37 hours per week (Monday-Friday, 9am-5pm)
A local authority is seeking an experienced Housing Officer to provide high-quality frontline housing advice and homelessness prevention support. This is a rewarding opportunity to make a direct impact within the community, helping individuals and families maximise their housing options and prevent homelessness.
What you will do as Housing Officer:
·Provide timely, high-quality housing advice and assistance to customers via office, telephone, and home visits
·Assess housing needs and support individuals in finding suitable housing solutions
·Actively work to prevent homelessness using council policies and early intervention strategies
·Investigate homelessness applications and make decisions in line with legislation and codes of practice
·Liaise with landlords, mortgage lenders, support services, and external agencies to resolve housing issues
·Support clients through complex situations including court proceedings and tenancy challenges
·Coordinate with internal teams and external partners to deliver a joined-up service
·Manage a caseload independently, making informed decisions to achieve positive outcomes
What you will need:
·Previous experience in housing advice, homelessness prevention, or a similar local authority role
·Strong knowledge of housing legislation, homelessness duties, and welfare benefits
·Experience managing homelessness applications and prevention cases
·Ability to work independently as a Housing Officer while handling a complex caseload
·Excellent communication and interpersonal skills, with the ability to support vulnerable individuals
·Strong stakeholder management skills, including working with external agencies and landlords
·Professional qualification in housing (CIH) or equivalent experience is desirable
What's on offer:
·Hybrid working (2 days per week in the office)
·Immediate start with a supportive team environment
·Opportunity to make a meaningful impact within the community
·Structured 37-hour working week
If you are an experienced Housing Officer with a background in homelessness prevention and housing advice, apply now or get in touch with Jack ((phone number removed)) to discuss further. Interviews are taking place shortly