Location: Spadework, Offham (near West Malling, ME19 5NA)
Hours: c32 hours per week
Pay: £7.55 – £12.75 per hour
Application deadline: ASAP (we may close early if we find the right person)
About Us
At Spadework, we're more than just a café — we're a charity with a heart. We support people with Dementia and their carer givers and adults with learning and other disabilities to live more independent, fulfilling, and connected lives. Our on-site Food Shed Café is at the heart of that mission — serving delicious, locally sourced food in a welcoming, inclusive environment.
We're now looking for an enthusiastic, customer-focused Café Assistant to join our friendly team and help make every visit a memorable one.
What You'll Be Doing
As the face of our award-winning café (yes, we're proud winners of a Taste of Kent Award for outstanding customer service), you'll bring warmth, energy and passion to everything you do. Your role will include:
* Delivering exceptional customer service with a smile
* Welcoming and serving customers, taking orders, and making recommendations
* Preparing delicious barista coffees and delivering food to tables
* Ensuring the front-of-house area is always inviting and beautifully presented
* Assisting customers with dietary or special requirements
* Maintaining high standards of food safety and hygiene
* Working closely with our team to make sure every guest leaves happy
We'd love to hear from you if you:
* Have a passion for hospitality and love creating memorable experiences
* Are a people person with great communication and teamwork skills
* Bring at least 1 year's experience in hospitality or customer service (preferred but not essential)
* Have barista training (a bonus, but we can teach you)
* Are happy to work some weekends and bank holidays (approx. 2 out of 4)
What We Offer
Working with Spadework isn't just a job — it's a chance to make a real difference while being part of a warm, welcoming community. We offer:
Flexible working patterns
Casual dress code
Free lunch when on shift (discounted at other times)
Staff discounts across our Garden Centre, Farm and Gift Shops and Cafe
Free on-site parking
A supportive, friendly team environment
If you're passionate about great customer service, thrive in a vibrant café setting, and love the idea of working for a charity that changes lives we'd love to hear from you.
To apply: Send us your CV and a short cover letter telling us why you're the perfect fit.
Want an informal chat first? Call and ask for Jenny Dunn.
Please note: All offers are subject to eligibility to work in the UK and satisfactory references. Spadework celebrates diversity and welcomes applications from all backgrounds.
Pay: £7.55-£12.75 per hour
Expected hours: 30 – 35 per week
Benefits:
* Discounted or free food
* Employee discount
* Free parking
* Store discount
Work Location: In person