Unit 9 Chapel Brook Trade Park, Wilson Road, Huyton, Liverpool, L36 6FH
Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project).
From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores – and that’s not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.
You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours:
Monday - Friday (7am to 8pm)
Saturday (7am to 6pm)
Sunday (9am to 4pm)
Benefits and Perks
* Cycle to work scheme – savings of up to 25-39% on bikes and accessories
* High Street shopping discounts at Screwfix, B&Q and other high street retailers
* Share plans – become a Kingfisher shareholder via various schemes
* Health benefits: 20% off a Nuffield Gym membership, a Health MOT and free 7‑day pass
* Simply Health – customisable plan covering dental care to acupuncture
* Long Service Awards – extra pay and bonus holiday days
* Pension – award‑winning plan with up to 14% employer match
* Life Cover – up to 4x annual salary through Death in Service payment if you opt into the pension scheme
* Retail Trust – free mental wellbeing resources and confidential counselling
* Screwfix & B&Q discounts – 20% off all B&Q and Screwfix products
* Mind training – support from the UK’s leading mental health charity Mind
* Screwfix Community – stay connected with colleagues and resources
* Self‑development – learning tools such as LinkedIn Learning and opportunities to learn new skills like guitar
* Enhanced Family Leave – inclusive pay terms above statutory requirements
Career Development
* First Steps to Management – 16‑week programme for Service Assistants to progress to Trade Counter Supervisor
* Power Up to Trade+ – 12‑15 month programme offering a Level 2 Trade Supplier Apprenticeship and a path to Trade + Sales Supervisor
* Trade Up to Branch Manager – 15‑month programme culminating in a Level 4 Retail Manager Apprenticeship and store leadership experience
* Learning for Life – broader life‑skill training with Maths and English coaching for employees and families
Responsibilities
* Deliver outstanding customer service at the till
* Pick orders and stock shelves
* Perform deliveries to customers
* Assist with store repro and general floor tasks
* Adapt to a variety of daily tasks, supporting the team and store operations
Employee Testimonials
* “You get a different range of tasks every day. One day doing delivery, the next serving customers.” – Joshy Phillips, Service Assistant
* “My day is really varied: customer service at the till, picking orders, doing deliveries, stocking shelves and doing store repro.” – Thiago, Trade Counter Assistant
* “The supervisor position is a really good opportunity to learn and progress.”
Be Yourself at Screwfix
We all do better when we’re celebrated for who we are. A warm, equal and inclusive culture is integral to our working environment. The Employee Inclusion Network 'Us' helps colleagues to share ideas and work collaboratively in pursuit of a fairer, more diverse workplace. ‘Us’ is led by ambassadors for Diversity & Inclusion and provides an open space to share experiences, learn about allyship, and ultimately, feel free to be themselves.
Application Process
Applying online is simple. Fill in basic details and upload your most recent CV. If applying for a S.A., you’ll also need to complete a Situational Judgement Test.
Interview
Prior to your interview, read our careers page and visit a local Trade Counter. The interview will consist of competency‑based questions and a discussion about your experience, knowledge of Screwfix and the role. Interviews may be held on the phone, video chat, or in‑store.
Offer
If we think you’re a good match, we’ll make you an official offer. Once you’ve accepted and pre‑employment checks are completed, you’ll receive your contract.
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