Claims Handler CH2
Department: Claims Management
Employment Type: Permanent - Full Time
Location: Liverpool
Description
Keoghs are seeking a Claims Handler (CH2) to join their Liverpool team. The claims handler will be responsible for managing a caseload of pre-litigated motor claims including PI from inception to settlement.
Key Accountabilities
* To effectively and efficiently manage a caseload of pre-litigated motor claims including PI from inception to settlement.
* To support delivery of consistently high levels of service and productivity
* To work closely with colleagues within the firm to deliver consistently high levels of service
* To input accurate data and ensure data maintenance
* Interact and communicate with clients
Experience, Skills and Qualifications
* Experience of dealing with motor PI claims under the predictive costs regime is desirable
* Experience of the MOJ portal, stages 1 and 2
* Pre-litigation experience
* Experience of using Microsoft Word, Excel and email
* Customer service experience
* Excellent attention to detail
* Negotiation skills
* Communication skills
* Organisational skills
Benefits
* Davies Incentive Plan
* 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
* Simply Health Care Cash Plan
* WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
* Death In Service – after 1 years’ service
* Pension Contribution based 5% Employee / 3% Employer
* Employee Resource Groups
* Employee Volunteering Programme
* Cycle to Work Scheme*
* Tech Scheme*
* Season Ticket Loan*
* Gym Flex*
* Access to Online Discount Sites
* Discounted Gourmet Society Membership
* Discounted Tickets for Merlin Attractions nationwide
* Discounts at local retail outlets
*after successfully completing probation
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