Welcome to a world of opportunities at the UK’s #1 Great Place to Work 2025, as voted by our team members! Our culture is built on inclusiveness, positivity, and a passion for hospitality. We provide excellent training, resources, and support to help you develop and grow within our team.
Please note that this is a maternity cover role, ending on 21/12/2025.
A World of Rewards
* Smart uniform provided and laundered
* Free and healthy meals when on duty
* Opportunities for career growth and personal development
* Participate in our Corporate Responsibility programmes – https://cr.hilton.com
* Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
* Team Member Referral Program
* High street discounts: with Perks at Work
* Holiday entitlement: 28 days including bank holidays, increasing up to 33 days
* Discounted dental and health cover
* Guest Experience Day: after successfully passing probation
* Modern and inclusive team member areas
An Assistant Costa Store Manager oversees all Food and Beverage operations, including Restaurants, Bars, Café, Room Service, Conference and Banqueting, and Kitchens to ensure high standards of quality and service.
Responsibilities include maintaining effective service, ensuring standards are met and monitored, setting up outlets according to standards, complying with licensing and safety regulations, demonstrating beverage knowledge, ensuring staff presentation standards, evaluating team performance, managing staffing and administration, stock control, and achieving revenue targets.
What Are We Looking For?
* Customer service experience in supervisory or higher capacity
* Warm personality, attentive, and well-presented
* Ability to respond to demanding guest needs
* Excellent leadership, interpersonal, and communication skills
* Accountable and resilient
Every Job Makes the Stay. At Hilton, we believe that behind every unforgettable guest experience is an extraordinary team member. Join us and be part of creating magic for our guests.
Find out more about our brands and hotels at Hilton Brands | Global Hospitality Company
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