We are seeking an experienced, professional and organised Dental Receptionist to join our weekday NHS Urgent Dental Care team in Peterborough on an Ad-hoc basis.
The successful candidate will be the first point of contact for patients attending emergency appointments and will play a key role in ensuring the smooth daily operation of the service.
Key Responsibilities:
* Welcome patients to the practice and manage check-in procedures
* Handle telephone and in-person enquiries with professionalism and empathy
* Schedule and manage urgent dental appointments
* Ensure accurate completion of patient details and NHS forms
* Support clinical staff with administrative needs to maintain efficient workflow
* Process payments and assist with administrative record-keeping
* Maintain patient confidentiality and adhere to data protection standards
* Liaise with the dental team to coordinate care and keep patient flow efficient
Requirements:
* Previous Dental Reception experience in essential.
* Confident communication and customer service skills
* Strong organisational abilities and attention to detail
* Calm and compassionate, particularly when dealing with patients in discomfort or distress
Please send a C.V. and we will be in contact with you.
Job Types: Part-time, Zero hours contract
Pay: £12.21 per hour
Expected hours: 7.5 – 37.5 per week
Benefits:
* On-site parking
Work Location: In person