Overview
As a Support Officer, you will play a vital role in delivering operational solutions across Regulatory Services. You\'ll work closely with Lead Practitioners, Service Managers, and a range of stakeholders to ensure Salford remains a safe, vibrant, and thriving place to live and work. You will support the Enforcement Hub, collaborating with internal and external enforcement bodies to resolve issues quickly and effectively. This is a varied role that offers the opportunity to work across different service areas and contribute to meaningful change in the community.
Responsibilities
* Assist in the delivery of area-based and thematic projects aligned with council strategies.
* Support the procurement, monitoring, and completion of assigned tasks.
* Collaborate with colleagues and stakeholders to ensure successful work programme delivery.
* Apply knowledge to real-world situations to promote compliance and best practice.
* Manage your own workload effectively, including occasional out-of-hours work.
* Communicate clearly and accessibly with all stakeholders.
* Contribute to training and development initiatives within the team.
* Understand relevant legislation and technical matters.
* Strong communication, interpersonal, digital, literacy, and numeracy skills.
* Ability to analyse information, draw conclusions, and make recommendations.
* Confidence in decision-making that is fair and proportionate.
* Proficient in using computer and mobile technology applications.
* Experience working with diverse stakeholders including customers, agencies, and community groups.
* Knowledge of referral pathways and support services.
* Demonstrates Salford City Council\'s values: Pride, Passion, People, and Personal Responsibility.
For more information about Salford and our benefits, please visit the Salford pages. We are committed to developing a diverse and inclusive culture and are proud of our professional accreditations which champion this.
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