Neighbourhood Officer / Coordinator (Temporary – 2 Months, Possible Extension)
Location: Greater Manchester Contract: Temporary (2 months, potential extension) Hours: 36 hours per week Pay:£19.34 per hourBenefits: 20 days annual leave (pro-rata) 8 bank holidays
About the Role
We are seeking a proactive and community-focused Neighbourhood Officer to manage a designated geographical area and deliver high-quality housing and tenancy services. Acting as the face of the organisation, you will support residents, maintain safe neighbourhoods, and ensure tenancies are well-managed.
This is an excellent opportunity for someone with strong communication skills, confidence in community engagement, and experience in housing, ASB, or neighbourhood management.
Key Responsibilities
* Carry out estate inspections, identify issues, and ensure neighbourhood standards are maintained.
* Manage anti-social behaviour (ASB) cases, working closely with residents, partner agencies, and enforcement teams.
* Support tenants with rent arrears, tenancy sustainment, and early intervention.
* Provide guidance and support to vulnerable residents, ensuring safeguarding concerns are escalated appropriately.
* Build strong relationships with local partners including police, local authorities, and community groups.
* Coordinate community engagement activities, local events, and resident involvement initiatives.
* Maintain accurate records, case notes, and reports in line with organisational policies.
* Respond to tenancy queries, complaints, and neighbourhood issues promptly and professionally.
About You
We’d love to hear from you if you have:
* Experience in housing management, neighbourhood services, ASB, or community safety.
* Strong communication and problem-solving skills.
* Confidence working independently across a patch-based role.
* A proactive, community?minded approach with the ability to build trust with residents.
* Knowledge of safeguarding, tenancy law, or ASB legislation (desirable but not essential).
What We Offer
* Competitive hourly rate of £19.34
* 36?hour working week
* 20 days annual leave (pro-rata) 8 bank holidays
* Opportunity for extension beyond the initial 2?month contract
* A meaningful role supporting safer, stronger communities
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