Overview
Job Title: Credit Controller
Reports to: Credit Control Manager
Salary: £30,000 - £35,000 per annum
Employment type: Full time, permanent position
Client details: Michael Page are recruiting on behalf of a well-established company going through an exciting period of growth.
Responsibilities
* Update customer records according to legal changes and company processes.
* Collect outstanding debts, escalating to legal action when necessary.
* Maintain accurate and detailed activity and contact records in the main system.
* Negotiate and document customer payment plans with Credit Control Manager's authorisation and communicate agreements clearly.
* Record and respond to customer disputes promptly through the main system, ensuring compliance with SLAs and company procedures.
* Investigate and resolve disputes within set timelines, keeping customers informed.
* Monitor and respond to customer disputes received via shared email inboxes daily.
* Process order conversions.
* Conduct quarterly credit reviews.
* Open new accounts and assign credit limits following company policy.
* Provide weekly reports on overdue debts and personal activity to the Credit Control Manager.
Profile / Qualifications
* Strong experience working in a fast-paced Credit Control team.
* Strong numerical and analytical skills with attention to detail.
* Familiarity with credit management systems and accounting software.
* Excellent communication and negotiation skills.
* The ability to work independently and manage multiple priorities effectively.
Job Offer
* A salary of £30,000 - £35,000 per annum, based on experience.
* Full time office-based working
* 37 hours per week with flexibility to start earlier or later
* Generous annual leave and pension contributions
* Opportunity to work in a thriving business
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Accounting/Auditing and Finance
Industries
* Accounting
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