Overview
This pivotal role will manage a digital team focused on delivering automations and will work closely with service leads, operational teams, and the wider digital transformation team to deliver automation that enables efficiency, reduces manual effort, and supports the organisation's broader digital transformation goals. The role title is 'RPA Specialist (Team Lead)' and will be responsible for managing the team, defining and guiding processes, project management and supporting requirements, feasibility and benefits realisation. You will own the Robotic Process Automation (RPA) roadmap, guiding best practice standards, pipeline development, automation governance, and post-deployment optimisation. As a strategic lead, you will empower your team to deliver scalable solutions while building automation capabilities across the organisation. Base: Home based. This role requires occasional travel to business units for digital transformation support, though much of the role can be conducted remotely. Regular attendance at face-to-face meetings will be required as agreed with your manager.
Main Responsibilities
* Lead, mentor, and line manage a team of RPA Engineers, promoting a high-performance and collaborative culture.
* Define and manage the organisational RPA vision, roadmap, and delivery plan aligned with wider digital transformation objectives.
* Establish and enforce RPA governance, development standards, documentation protocols, and quality assurance.
* Build and manage a prioritised automation pipeline in collaboration with key business stakeholders.
* Lead automation risk assessments, including compliance with data security, privacy, and information governance standards.
* Define and support team learning pathways, tool certifications, and development goals.
Essential Skills & Experience
* Experience managing technical teams and leading technical programmes.
* Awareness of Robotic Process Automation with ability to quickly learn new technologies.
* Strong stakeholder and vendor management skills, including negotiation and communication with senior leaders.
* Good understanding of business process analysis and optimisation techniques.
* Familiarity with project management and agile methodologies.
* Project management or benefits realisation qualifications.
* BluePrism or leading RPA platforms certification.
* Lean Six Sigma, value stream mapping or Business Analysis qualifications.
Desirable Skills & Experience
* Experience in healthcare, NHS, or regulated environments.
* Understanding of data governance, cyber security standards, and automation compliance.
* Experience with leading RPA platforms (Blue Prism, UiPath, Automation Anywhere and Power Platform). Blue Prism experience highly desirable.
Qualifications
* Essential: Degree in Computer Science, Information Technology, or related field (or equivalent experience).
Package & Benefits
* Up to £50,000 with group pension
* The flexibility of remote working with occasional travel on an as-needed basis
* Private medical insurance with fast access to specialists
* Membership of My Reward Hub with discounts and cashback offers
* Access to wages as you earn them
* Support for mental and physical wellbeing, including coaching and counselling resources
* Access to eLearning, bespoke career pathways, and continuing professional development
* An open, just culture with ideas encouraged to help deliver purpose, supported by innovation funding
* Commitment to high clinical and quality standards, with many services rated by the Care Quality Commission
We change lives by transforming health and care. Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We are an equal opportunities employer and welcome applicants from diverse backgrounds. Safeguarding and safer recruitment practices are in place for all roles.
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