Pear Recruitment – Operations Manager Location - Cheshunt Salary - £45,000 OTE £55,000 - £80,000 Hours - Mon - Fri 8:45am - 6:00am Full licence and own Car required As our client expands, they are looking for a vibrant person to join their team as Operations Manager. This is a full-time role, working Monday to Friday 08.45 -18:00 based in their Cheshunt branch. This is a great opportunity for someone with all round Property experience looking to become an integral part of this great team. The Operations Manager is responsible for optimising the day-to-day running of the estate agency business, ensuring systems, processes, compliance, and performance tracking are operating effectively. The role supports department leaders by improving efficiency, visibility, and consistency across the business, without direct line management of Lettings or Sales Managers but assisting the directors with duties to include this. Organisation is the key to success in this role! Duties & Responsibilities: Operational Oversight Oversee daily operational workflows across the different departments in the business. Ensure consistency in processes, systems usage, and service delivery Identify inefficiencies and implement improved ways of working Act as the central point for operational coordination across departments Performance & Reporting Track and report on KPIs (revenue, pipeline, conversions, voids, arrears) Build and maintain dashb...