Ref: RQ(phone number removed)
Location: Corby
Hours: Monday to Friday 9am-5pm (37hrs per week)
Pay: £25.00ph - £30.00ph paid weekly via umbrella
Duration: Ongoing Contract
To be responsible for the day-to-day operational management of the clients Repairs and Maintenance Team, providing a high quality and cost effective repairs and maintenance function.
Main Duties and Responsibilities
1. People management
* All usual line management responsibilities
* Encourage personal development for all team members
2. Strategy
* Plan and monitor the service contribution to the delivery of the AMS
* Focus on reducing the whole life cost of maintenance through feedback
3. Performance Management
* Ensure PIs reflect service and corporate objectives
* Build a hierarchy of performance information to report to stakeholders and build an effective set of operational information for day-to-day management
* Publish the appropriate information to stakeholders and team members
* Benchmarking performance and using the results to improve services
4. Partnerships
* Work with Landlord Services/Neighbourhood managers to develop an integrated approach to property maintenance
* Promote a “One Team” approach within the R&M Team, the Council and with external partners
* Foster good relationships with tenants and their representatives to ensure they are engaged in monitoring and improving the service
Qualifications & Experience
1. Full UK Drivers License
2. A broad knowledge of construction or an understanding of property maintenance
3. Practical experience of budget management and financial control
4. Knowledge of Health and Safety legislation as it applies to Direct Labour Organisations and landlords
5. Experience of working in building management specifically the delivery of responsive repairs, capital programmes, and void management
6. Experience with Housing condition claims or disrepair claims
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