Job Description
Company Description
Music Video Marketplace empowers musicians to create professional music videos quickly and effortlessly. Musicians can upload their songs to receive instantly matched, high-quality, ready-made music videos tailored to their music’s mood, genre, and BPM. With a growing database of professional video directors worldwide, the platform ensures diverse and premium content for users. The company is at the forefront of innovation, utilizing AI to scale and enhance its extensive platform.
Role Description
We’re looking for a friendly, reliable Customer Support & Sales Advisor to help us manage day-to-day customer conversations across our music video marketplace.
This is a hands-on, people-facing role. You’ll be chatting to customers online, answering emails and phone calls, helping people understand how the platform works, and encouraging interested users to take the next step and buy.
This role is ideal for:
1. A graduate looking for real-world experience
2. Someone coming from retail, hospitality, or call-centre work
3. Someone changing careers and wanting customer service + sales skills
4. Someone early in their career who wants to learn how an online business works
5. You don’t need loads of experience &mda...