Billing Administrator
Location: Bathgate
About Us:
Pollock is a respected logistics and transport provider, known for delivering dependable, customer‑focused solutions across our network. We value strong relationships, high‑quality service, and a positive working environment where our people can develop and thrive. With ongoing investment in our teams, fleet, and operations, Pollock continues to build on its reputation as a trusted and forward‑thinking leader in the logistics industry.
Job Description:
This role is central to the smooth and efficient operation of our billing and administration processes within the Transport function. The position requires strong attention to detail, excellent communication skills, and the ability to work collaboratively with both internal teams and external customers. You will be responsible for ensuring invoices, customer queries, and supplier documentation are processed accurately and on time, while also supporting the Transport Administration team as needed.
Key Responsibilities:
* Delivering an efficient billing administration service for Depot customers.
* Preparing and issuing daily and weekly invoices in accordance with customer requirements.
* Processing Self-Bills accurately and within agreed timelines.
* Monitoring un‑invoiced reports to ensure all revenue is captured promptly.
* Communicating directly with customers to resolve invoice queries and process credits where necessary.
* Managing and processing sub‑contractor invoices.
* Raising Purchase Orders to support supplier invoice processing.
* Handling day‑to‑day customer service activities, including telephone and email enquiries from both internal and external stakeholders.
* Building and maintaining strong working relationships across Pollock.
* Ensuring clear, consistent, and effective communication between Pollock and its customers.
Required Experience:
* Strong communication skills with the ability to engage effectively at all levels.
* Excellent organisational skills with the ability to prioritise a varied workload.
* High level of accuracy and attention to detail.
* Proven ability to work to deadlines in a fast‑paced environment.
* Flexible and adaptable approach to work.
* Able to work both independently and as part of a team.
* Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
* Willingness to work overtime in line with business needs.
Why Join Gregory Distribution Ltd?
* Competitive Salary: 32,000- 34,000 per annum
* Hours: Monday to Friday 8:00- 17:00pm
* Training: Monthly Courses for a variety of areas.
* Benefits: Additional holiday purchasing scheme*, Retail discounts with Circular Benefits*, Retail Trust Wellbeing Support*, and more.
* Career Growth: Explore opportunities for professional development within our expanding business.
* Company Benefits: Excellent holiday allowance. Life assurance, pension, and sickness scheme*.
* Extras: Christmas Savings Club*, Black Circle Tyre Discount*, Cycle To Work Scheme*, Free Uniform and paid Volunteer Day.
* Wellbeing Support: Benefit from the Retail Trust Wellbeing Support* program.
* Team Environment: Be part of a strong culture of teamwork and collaboration.
How to Apply
If you have the drive to be the best and want to be part of a flourishing and ambitious company, apply now!
Please submit your application as soon as possible. Due to high volumes of applications, we reserve the right to close adverts before the closing date once we have received sufficient applications.
Eligibility: Applicants must be eligible to work in the UK with no restrictions. Proof of Right to Work will be required at the interview stage.
Contact Us: For any queries, please contact our Recruitment Team at. Our team is available Monday to Friday, 08:30hrs - 17:00hrs.
Note to Recruitment Agencies: We prefer to recruit directly but have a Preferred Supplier List for when we need assistance. We'll be in touch if we need you.
*Subject to terms and conditions.