Customer Service Administrator – Shirley
£12.50 – £13.00 per hour | Immediate Start | Temp to Perm Opportunity
Are you an organised and confident communicator with strong customer service skills? Our client in Shirley is seeking a Customer Service Administrator to join their busy team on a temporary basis, with the potential to become permanent.
The Role:
As a Customer Service Administrator, you will be the first point of contact for customers and stakeholders, handling enquiries by phone and email in a professional and friendly manner. You’ll play a key role in supporting the order process and ensuring excellent service delivery.
Key Responsibilities:
* Answering inbound calls and responding to customer emails
* Handling queries relating to orders and providing timely updates
* Liaising with stakeholders and customers to resolve issues efficiently
* Updating systems accurately and maintaining clear communication records
* Supporting general administration within the customer service team
About You:
* Excellent telephone manner and communication skills (written and verbal)
* Confident speaking with customers and stakeholders at all levels
* Strong organisational skills with attention to detail
* Previous customer service or administration experience preferred
* Proficient in Microsoft Office and general IT systems
What’s on Offer:
* £12.50 – £13.00 per hour (depending on experience)
* Immediate start available
* Potential to become a permanent role for the right candidate
* Supportive and friendly working environment
Location: Shirley
If you’re a customer-focused administrator looking for your next opportunity, apply today to be considered for an immediate start!