CareerMakers Recruitment are currently looking for Customer Service Advisors in Nantgarw, CF15. Our well known client are looking build their friendly Customer service team due to expansion. Duties will include: * Answering Calls, Emails and Live chats * Work within a team to increase productivity * Follow orders from Supervisors as well as using your own initiative * Act as the link between CS and Operations, handling CEO/CS queries * Work with Ops to locate and resolve parcels quickly * Provide daily depot status updates – including a Sit Rep for CSS to share with Merchants and consumers * Support Ops communications on flagged issues (APM, Store, 2Door locations) * Undertake other item resolution tasks as required by the Depot Manager Shift Pattern available - Sunday -Thursday, Tuesday - Saturday Hours - 10am -6:30pm The finer details - * Ongoing work * Temp to Perm This is a great opportunity and if you would like to discuss your next Career move, please do not hesitate to get in touch with CareerMakers now...