Senior Surveyor, Commercial Property Management page is loaded## Senior Surveyor, Commercial Property Managementremote type: On Sitelocations: UK Head Office (Baker Street, London)time type: Full timeposted on: Posted 2 Days Agojob requisition id: JR101348Who are weFounded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the worlds leading independent real estate consultancies. We work responsibly in partnership to enhance peoples lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network.At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart .About The RoleWhat the role will entail* The role is to work in a dynamic team that looks after both corporate and Landlord clients, whose commercial properties span both UK National and international interests.* Our responsibilities include property management and facilities management across these estates, whilst supporting the asset management strategy. The role is therefore varied, and every day is different.What you will be responsible forTo build and maintain goodwill and trust with prospective and existing clients at all times in order to foster the professional image of the Partnership.• Provide high quality day to day property management of an exciting mixed use Central London portfolio with a “hands on” and proactive approach.• To liaise with the client accountant to review rent raising reports to ensure that all rent and service charge demands are sent out in a timely manner.• To liaise with the credit controller to ensure all rent and other monies are collected and proactively manage payment plan applications and arrears recovery.• To produce annual service charge budgets and reconciliations, and undertake regular service charge expenditure monitoring in liaison with the building manager. FM and client accountant.• To effectively manage head lease reconciliations.• To instruct and liaise with the building manager/FM and building consultants in respect of repairs and planned maintenance programmes and also refurbishment projects.• To liaise with the client’s insurance brokers in connection with the annual insurance renewal providing information as required and to manage any insurance claims.• To build good landlord-tenant relationships with the tenants, meet with them on a regular basis, and be the main point of contact.• To carry out regular property inspections.• To liaise with the building manager (and any other required consultants) and oversee the approval of tenant’s fit out works.• To deal with all tenant applications for alterations, sublettings, assignments and wayleaves and liaise with the client’s solicitors.• Undertake direct and oversee other departments and 3rd party advisers, such as building consultancy and business rates advisers.• To efficiently produce high quality reporting materials on both a regular and ad hoc basis and to report concisely via memos and summary reports if required.• To proactively manage consultant and contractor relationships, and relationships with other Knight Frank departments (including cross selling).• To perform other tasks delegated by the team leaders as required.What experience you will needQualifications/Education Required.• Degree educated• MRICS (preferable)Career Experience Required• Estates and Property Management experience (mandatory).• Experience of Property Management software and systems.• Experience of working across a variety of asset classes, including office, retail, and F&BParticular Aptitudes/Skills Required• Analytical skills and good Excel experience.• Ability to work collaboratively in a team to achieve and exceed goals.• Driven and motivated and able to manage multiple deadlines and changing priorities with the ability to motivate and direct others where appropriate.• The ability to provide solutions and options when confronted with new situations.• The creativity to produce clear, concise and accurate reports and other written communications.•The commitment and determination to act effectively and professionally on behalf of the client.• The capacity to respond effectively and professionally towards other parties with whom business is being carried out.• Have a high attention to detail, well organised and a good initiative level and a pragmatic common-sense approach to management.Competitive salaryPlease note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
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