Role Responsibilities
* Manage and direct the tasks / activities of the Administrators, to ensure they support the team deliverables as necessary.
* To process driver payroll on a weekly basis ensuring the finance team have accurate payroll information in a timely manner.
* Approve driver holidays in conjunction with the planning tool (Scratch Sheet) to always ensure complete driver coverages.
* To manage driver welfare and safety with mental health at the forefront of all drivers 1-2-1 meetings.
* To motivate, engage and debrief drivers in an appropriate manner and build strong working relationships based on the values of trust and confidence.
* To manage all aspects of driver performance such as fuel efficiency, infringements, defects, reporting defects etc
* To conduct the investigation of any driver disciplinary issues and the disciplinary process, where appropriate.
* To resolve or address any driver queries or concerns in a sensitive and professional manner.
* To conduct new driver recruitment interviews and ensure a fair and transparent recruitment & selection process is carried out.
* To ensure any driver performance issues are addressed appropriately, consistently, and effectively, keeping accurate records of any communication.
* To manage agency staff in line with the Company’s policy, book agency resource and manage the relationship on a daily basis with recruitment agencies.
* To enforce truck hygiene and conduct regular inspections.
Key Skills
* CPC and International CPC (desirable)
* Previous experience of working within a 3 rd party haulage environment
* Proven experience of a can-do, positive attitude with the proven ability to problem solve.
* Previous experience of working in a cost driven organisation and practical knowledge of cost, budgeting and financial control within a profit & loss environment
* Good IT skills covering Microsoft packages, with an excellent level of competency in MS Excel
* Strong and up to date knowledge of driver compliance rules and regulations
* An ability and desire to work with detail and to be accurate in the approach to work.
* Strong verbal and written communication skills and a proven ability to build strong working relationships with internal stakeholders
* History of working with numerical and financial data with GCSE Maths at a Grade C /Level 4 or higher (desirable)
* A knowledge of UK, European and International geography
All applicants must have an unrestricted right to work in the UK; our client will not support visa sponsorship.
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