Customer Service Administrator - 6554 Location: Quedgeley (1 day WFH) Hours: Full-time, 40 hours per week (Monday to Friday - 8 am to 5 pm) Salary: £25,500 per annum + excellent benefits Job Description Our client is seeking a Customer Service Administrator to join their Scheduling team. In this role, you'll collaborate closely with the Team Lead and Scheduling Manager to ensure that service appointments are scheduled efficiently. If you have relevant experience, this could be the perfect opportunity for you! Key Responsibilities of a Customer Service Administrator: * Schedule service visits for technicians, ensuring efficient allocation of resources. * Confirm appointments and handle customer enquiries in a friendly and professional manner. * Manage scheduling conflicts and make adjustments as needed to keep operations running smoothly. * Work closely with other departments to align schedules with business needs. * Maintain accurate records using scheduling software and provide updates as needed. * Monitor technician availability and performance to ensure service deadlines are met. Key Skills of a Customer Service Administrator: * Proven experience in an admin or customer service role in an office environment. * Team player with great communication and people skills. * Highly organised with strong time-mana...