As a Compliance Manager you will be the second line of defence to the business providing support to the department head. You will be primarily working within the complaints department so an understanding of Financial Conduct Authority regulation will be key for the successful applicant. The role offers flexibility with 3 days working in office and 2 days working from home and a half day on Fridays. Their office is located near Slough.
Responsibilities
* Monitoring activities across the business to ensure high quality and low risk.
* Completing regular quality assurance, sample reviews, and outcome testing on customer outcomes to test employee / and system led competency with compliance.
* Co‑ordinating regular educational sessions with management to advise on regulatory issues and compliance.
* Providing guidance and advice on the development of financial crime frameworks within legal and regulatory policy.
* Maintain a working knowledge of financial regulation, legal policy and complete proactive.
Qualifications
* We are looking for an experienced Compliance Manager with experience working within a financial services environment.
* Experience heading up compliance within financial services customer facing activities.
* Confidence communicating with colleagues at all levels.
* Excellent communication and key stakeholder management.
* Strong organisational skills and priority management.
* Experience processing privileged and confidential information.
* Qualification in CISI or ICA would be advantageous.
* Experience working within motor finance would be advantageous.
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