Description
Please note that we are unable to accept your application if you do not meet the following criteria:
* 35 hours per week. Day shift starts from 10:00am and nights finishing at 04:30am.
* You will work on rotating roster which includes working weekends
* You must be able to arrange your own transport for early/late shifts.
* Previous experience in a similar role is needed
* Knowledge of train cleaning processes and methodology would be helpful.
* You must be aged 18 and over. Candidates will be subject to a Right to Work check & DBS check for this position
* This role is based at Clacton-On-Sea Station with the flexibility to work at different locations is required
Key Responsibilities
Kickstart Your Career with Greater Anglia!
Are you looking to launch your career in a dynamic and supportive environment? Greater Anglia, a key player in the railway network from London Liverpool Street to the East of England, is offering an exciting opportunity to join our team. With our new, modern, and environmentally friendly trains, now is the perfect time to join us as we elevate the customer travel experience.
We are looking for 2 Train Presentation Working Team Leader’s to join our team at Norwich Depot.
The Role
We are looking for a proactive Working Team Leader to join our Train Presentation team in Norwich Station. In this role, you will lead by example, supporting and motivating a team of train cleaners to deliver safe, efficient, and high-quality cleaning standards that enhance the passenger experience. This position is both hands-on and supervisory - combining cleaning duties with team management, quality checks, and performance support. Full training provided and uniform provided
* Lead, direct, and support the cleaning team in line with the GA Presentation Manual.
* Carry out train cleaning duties, ensuring safety and presentation standards are consistently met.
* Operate specialist cleaning equipment and safely manage biological hazards and sharps.
* Conduct routine quality and safety checks, ensuring corrective actions are followed through.
* Manage rosters, assist with recruitment, and assess staff competency.
* Deliver staff briefings, inductions, and ongoing training, encouraging two-way communication.
* Respond to service disruptions and winterisation tasks (e.g. de-icing).
* Ensure lost property and accident reporting procedures are followed correctly.
* Maintain good housekeeping standards across all depots and work areas.
Skills, Knowledge & Expertise
We’re Looking For Candidates Who:
* Previous leadership or supervisory experience, ideally within cleaning, facilities, or transport.
* A strong commitment to safety, quality, and teamwork.
* Flexibility to work at different locations when business needs require.
* Attention to detail and pride in delivering high presentation standards.
* Have a friendly, approachable demeanor with the ability to communicate effectively with the team as well as organisational skills.
* You should be familiar with Microsoft Office Suite Application knowledge (Word, Excel)
* Are calm under pressure, able to think on their feet, and able to handle various situations
* Possess a “can-do” attitude and enjoy working as part of a team
* Have team spirit and bring your unique self to strengthen our team and foster a positive work environment.
Job Benefits
What’s in it for you?
* Travel Discounts: Enjoy free travel on Greater Anglia and 75% off with other train operators, plus discounts for eligible family members too!
* International Adventures: After 12 months, unlock discounted international travel for you and your family.
* Exclusive Discounts: Access the GA Hapi App for deals on shopping, dining, and fun days out.
* Vouchers for Loved Ones: Get 12 annual discount vouchers for family and friends to enjoy.
* Wellbeing Support: 24/7 employee assistance, eyecare vouchers, flu jabs, and physiotherapy services.
* Pension Perks: Start with a Defined Contribution pension, with the option to upgrade to a Final Salary pension after 2 years.
* Family-Friendly Policies:We’ve got you covered with maternity, paternity, adoption leave, and shared parental leave after 26 weeks.
* Save While You Spend: Cycle to work and tech purchase schemes once you pass probation.
The closing date for all completed applications is on 27th February 2026
*Please note vacancies can close earlier due to high influx of candidate applications*
At Greater Anglia we are proud of the work that we do. We’re investing to help shape the future of rail in the UK and being a part of our team gives you every opportunity to contribute to the journey we are on.
Join Us and Experience:
* Inclusivity & Respect: Be yourself and thrive in a supportive environment where every idea and person is valued. Help us be Greater Together.
* Community & Teamwork: Work together to deliver the best for our customers while enjoying a friendly, can-do atmosphere.
* Pride & Progress: Contribute to meaningful change and a sustainable future, with continuous improvement is the norm.
Ready to Bring Your G A Game?
Want to make a difference working for the railway?
Greater Anglia operates a busy railway network between London Liverpool Street and the east of England. With a team of around 3,000 colleagues, we operate 134 stations throughout Cambridgeshire, Essex, Hertfordshire, Norfolk, and Suffolk. Greater Anglia also operate Stansted Express services between London Liverpool Street and Stansted Airport.
Roles on the railway are very varied with everything possible from train driving, customer service, being involved with engineering, working in our control room or being part of the HR, finance, marketing, safety, train planning, or communications teams.
No day is ever the same on the railway! Customers are at the heart of the business, and there's never been a more exciting time to kickstart your career with us.