What you’ll be doing
* Act as the solution designer for a domain or service platform and provide solution overview and familiarisation to operational support teams.
* Create statement of works for appropriate internal/external design and delivery team’s engagement.
* Translate customer visions and business needs into actionable solution design requirements, including cost assessments (CAPEX/OPEX), dependencies, risks, and mitigation strategies to support business opportunities and service delivery.
* Offer subject matter expertise to stakeholders, shaping service changes, qualifying resource requirements, and addressing complex customer requests such as RFIs, CCNs, or solution proposals throughout the design lifecycle.
* Develop enterprise and solution architecture documentation, including ‘as-is,’ ‘to-be,’ and transitional states, addressing business and technology needs while meeting stakeholder requirements.
Skills You'll Need
* Familiar with a wide range of ICT vendor solutions and products, including Cisco, Juniper, Palo Alto, F5, Nokia, Ribbon, Avaya, Microsoft, AWS, Dell/EMC, HPE, and Blackberry.
* Hands-on experience with industry-standard architecture approaches and languages.
* Adept at responding to in-life change requests and bid proposals, tailoring solutions to meet customer requirements.
* Understand CAPEX/OPEX costings and ensure proposed changes align with customer needs and budgets.
* Skilled at identifying risks, assessing impacts, proposing mitigation strategies, and solving problems effectively.
* Able to explain ICT solutions to stakeholders with varying levels of technical expertise.
Benefits
* £5000 annual bonus for having DV clearance
* Competitive salary
* 10% on target bonus
* BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
* 25 days annual leave (not including bank holidays), increasing with service
* Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
* World-class training and development opportunities
* Option to join BT Shares Saving schemes.
* Discounted broadband, mobile and TV packages
* Access to 100’s of retail discounts including the BT shop
About BT
With over 175 years of heritage, BT is now the flagship business brand of BT Group. We serve 1.2 million business customers internationally, providing secure connectivity and collaboration platforms for businesses of all sizes. We value diversity and inclusion, champion digital inclusion, and aim to make a positive societal impact. Join us to be part of a diverse, innovative team that makes a difference.
A FEW POINTS TO NOTE:
* Although these roles are listed as full-time, flexible working arrangements can be considered.
* We are committed to diversity and encourage applications from all backgrounds, even if you do not meet every requirement.
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