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General manager - horsham

Horsham
Chartwells
General manager
Posted: 15 August
Offer description

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package including, but not limited to:

* Contributory pension scheme
* Career development through our Career Pathways and MyLearning programmes
* Quick access to Digital GP and wider healthcare benefits for you and your immediate family
* Exclusive travel discounts with TUI, Expedia, Booking.com, and more
* Discounts on groceries at Tesco, Sainsbury's, Morrisons, and others
* Up to 44% off cinema tickets
* Cash rewards for spending, redeemable across various brands
* Free wellness, mindfulness, and exercise classes
* Share discounts and offers with friends and family

As a manager, you will organise and supervise the unit according to the standards required by Compass Group UK & Ireland, the contract specification, and statutory regulations. You will be responsible for the overall efficient management of the unit, ensuring a quality service, overseeing food preparation, cooking, and service to standard, and making effective use of resources including stock, team members, and assets.

Key responsibilities include:

* Providing strategic guidance and managing the team that reports to you
* Previous contract catering experience
* Effective communication, motivation, and guidance of your management team and staff, with clear responsibilities and performance monitoring
* Overall responsibility for food safety and health & safety procedures
* Regular communication with the client
* Implementing action plans based on customer feedback
* Promoting the unit and representing Compass Group
* Managing stakeholder relationships
* Ensuring delivery of client hospitality standards and seeking feedback
* Identifying opportunities for service improvement and innovation
* Operating within the budget, monitoring trends, and taking corrective actions when needed
* Meeting all customer requirements and expectations

About Us

As part of Compass, you'll help feed people, fuel progress, and forge connections across around 6,000 venues. Join us for a rewarding career with industry-leading pay, perks, and development opportunities at one of the UK's largest businesses.

Job Reference: com/1108/67704001/52743347/R/SU #Independent

Compass Group UK&I is committed to fostering an inclusive environment where everyone can be themselves and has equal opportunities for career advancement. We celebrate diversity and aim to create a culture where all team members feel valued, empowered, and able to thrive — because diversity is our strength!

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