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Financial planning support manager

Bristol (City of Bristol)
Ortus PSR Ltd.
Financial planner
Posted: 29 July
Offer description

Lead the Backbone of a Top-Tier Wealth Firm – Financial Planning Support Manager | £65,000 - £80,000 | Bristol / Hybrid

Are you a proactive leader with a sharp eye for operational excellence in financial planning? Join a respected UK-wide wealth management firm as their new Financial Planning Support Manager and take the reins of a high-performing admin and paraplanning team that powers top-tier financial advice.

About the Role

This is a pivotal role overseeing the day-to-day operations of the financial planning support function, ensuring the smooth delivery of client-centric, compliant, and efficient support services. You’ll be central to enabling financial planners to focus on what they do best—advising clients.

From integrating teams post-M&A to streamlining back-office systems and workflows, this position offers the scope to make a strategic impact.

Salary & Benefits

* £65,000 - £80,000 per annum (dependent on experience)
* Private Medical Insurance
* Generous Pension Contribution
* 25 Days Holiday + Bank Holidays
* Flexible Hybrid Working Options
* Ongoing Professional Development Support (CII/CISI)
* Opportunity to shape operational strategy in a high-growth environment

Key Responsibilities

* Lead, mentor, and develop paraplanning and administration team leaders
* Manage resource planning and workload allocation across teams
* Oversee M&A team integrations and process standardisation
* Drive service-level performance, KPIs, and workflow management
* Ensure FCA compliance and act as escalation point for operational queries
* Champion client service excellence and operational best practice
* Oversee CRM and back-office systems (e.g., Microsoft Dynamics 365, Intelligent Office)
* Liaise with product providers to enhance adviser and client outcomes
* Collaborate on strategic operational planning and reporting

What We’re Looking For

* Proven leadership experience in a financial services or wealth management setting
* In-depth knowledge of FCA regulations and financial planning operations
* Background in paraplanning or client support is highly advantageous
* Strong familiarity with tools such as Intelligent Office, EValue, Dynamic Planner, or FE Analytics
* CII or CISI qualified (e.g., Level 4 Diploma in Regulated Financial Planning)
* Clear, confident communicator with a process-driven mindset

Location

Based in Bristol, with hybrid working options available for the right candidate.

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