Job Title: Customer Service Advisor (Apprenticeship)
Full Time: Yes
Hourly Rate: £11.09
Location: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH, United Kingdom
Job Category: Other
EU Work Permit Required: Yes
Job Description
This role involves customer service, supporting and assisting customers to ensure they receive exceptional and personalized service. You will be part of our frontline team, helping customers understand why EE is the right choice for them. The role includes completing a Level 2 NVQ in Customer Service as part of an apprenticeship program.
Your Future With Us
We are committed to your career development, offering opportunities such as our Aspire programme, which allows you to learn new skills and explore different career paths including Human Resources, Marketing, Finance, and more. We aim to create a personal, inclusive environment where everyone feels valued and respected regardless of their background.
Benefits
* Starting salary of £21,620 plus incentives
* Flexible working model
* Discounts on EE & BT products
* Refurbished state-of-the-art contact centers
* Volunteering days
* Optional private healthcare and dental
* Share scheme
* 25 days holiday plus options to buy more
* Critical illness cover
* Discounts on attractions
* Additional amenities like free parking, tea, coffee, and concierge services
Application
If you believe you are a good fit, we would love to hear from you. Please reach out to start the conversation!
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