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Deputy general manager

Hemel Hempstead
Suburban Pubs
Deputy general manager
Posted: 19h ago
Offer description

We’re on the lookout for an energetic, hands-on Deputy Manager to join our fantastic team



If you thrive in a fast-paced, people-focused environment,
love creating unforgettable guest experiences, and want to grow your career
with an award-winning company, then this could be your next big move.



What’s in it for you?




* Competitive
salary: Up to £35,000 per year, plus cash & card tips

* Free
meal on shift – fuel your day with delicious food from our kitchen

* Flexible
shifts & enhanced holiday – work-life balance matters here

* Up
to 50% off meals when dining with up to 6 guests

* 33%
off hotel stays across our collection

* Award-winning
training with a clear pathway to General Manager

* Wage
streaming service – access your pay when you need it

* Salary
Extras Portal – discounts at Asda, Aldi, B&Q, H&M, Clarks, Tesco
& more, plus Cycle2Work scheme

* Service
Awards & Birthday Gift – because you matter

* £1000
refer-a-friend & chef recruitment incentives






Let us be a part of your next
chapter!





Deputy Manager Requirements:




* Solid
experience in a similar role, with a proven track record of leading and
delivering is essential

* Restaurant/Hospitality
experience is essential

* a
track record of leading teams to success

* Strong
financial skills and be able to comfortably manage all audits and due
diligence

* Ability
and skill to manage budgets, labour controls and forecasting

* A
strong commercial acumen that enable you to drive sales and deliver
business results

* Excellent
problem solving skills and the ability to think fast

* Great
communication skills that allow you to lead and inspire a team and delight
our guests






Deputy Manager Responsibilities:






* Lead
and inspire the performance of the FOH team.

* Full
responsibility for overseeing all aspects of the operation and
performance. This includes People, Guest, Sales, Profit, Operations,
Health and safety and property

* To
ensure the Upham Inns standards are maintained and the restaurant
performance delivers its targets through a People first, Guest obsessed,
operational Excellence Strategy

* Supporting
the General Manager in driving and delivering excellence throughout all
aspects of the premises

* To
be a role model and guide training and development within the team






A job you can enjoy



As our Deputy Manager, you will help to create a special
atmosphere for guests. You will still be out there on the floor, right at the
heart of the action - but you’ll be more than just ‘one of the team’. While the
General Manager drives the business, it is you that manages the day-to-day
running of the business…



You’ll need to take ownership of problems, and you’ll live
by a mantra of ‘always doing the right thing’ – sometimes needing to think
outside the box. Supporting the General Manager is a great way to learn the
business side of running a pub. It is a chance to develop your skills and gain
the knowledge you need to progress your career even further.



Your role is to ensure that you deliver great standards and
a pub to be proud of. Also ensuring that our guests have the best experience
when with us.



Unfreeze your potential and develop a fantastic career with an ever-growing
company where people are key to our success.



We are looking for great people to join us



Our company is big enough to support you but small enough to
care about your individual needs. We are a friendly, hands-on team who have a
passion for running great pubs. We are always on the lookout for like-minded
people who have the desire to work and grow with us.



About Us



we believe our people are the heart of our success. We’re
passionate about great food, quality drinks, and warm hospitality – all
delivered in beautiful settings.



We don’t just hire great people – we invest in them. That’s
why we offer:




* Award-winning
online training academy – learn anytime, anywhere

* Hands-on
supplier experiences – from craft brewery tours to farm visits

* Career
progression & apprenticeships – we help you grow




About You



You’re the kind of person who:




* Brings
passion for great food, drink, and service

* Supports
the management team in leading shifts with confidence

* Handles
guest expectations with charm and professionalism

* Has
proven management experience in a hospitality or service-led role

* Stays
organised and thrives on multitasking




It’s an exciting time to join us!



We are growing, and we want you to grow with us and be part
of our success. We’ve been busy investing in our business and we are seeing
some great results. So, we want to continue to grow our pub family and we are
looking to recruit passionate people into our team

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