Heating Technical Support
Eco Providers
Location: On site at our Head Office - Dutton Manor Mill, Clitheroe Road, Dutton, Preston PR32YT
Eco Providers Ltd stands as a distinguished market leader specialising in energy- efficient home improvements. Over the past two years, our business has experienced significant growth, focusing on delivering excellence in Home Insulation, Heating Upgrades and Renewables.
We are currently looking for a Heating Technical Support to assist our Heating Manager within our growing business. You will play a vital role in providing excellent customer service to further boost our outstanding reputation and aid our engineers out on the road.
A full understanding of domestic heating systems is essential to be successful in this position. This role would be perfectly suited to somebody who has worked as an engineer themselves and is looking to come off the tools.
Role will involve:
· Dealing with new customer enquiries in relation to proposed works
· Taking calls from customers in relation to faults or system operation
· Arranging engineer remedial appointments
· Assessing and checking heat loss reports
· Dealing with technical installation queries from surveyors and installers
Skills required:
· An excellent understanding of all types of domestic heating & hot water systems
· Good general knowledge of current gas regulations
· Air Source heat pump knowledge desirable although not essential, training can be provided
· Excellent customer service skills and a polite telephone manner essential
· Basic general IT knowledge required
Benefits include:
· Competitive salary up to £32,000 (dependent on experience)
· Excellent company pension
· 23 days holiday (plus bank holidays)
· On site parking in a brand-new modern office with luxury amenities
· Birthday holiday after 12 months service
· Company incentive scheme and social events
· Health and Wellbeing programme
To commence your application, please send your CV to or contact us at
We appreciate your interest in joining our team. Given the high volume of applications, we regret that individual responses may not be possible. If you haven't received a reply within 21 days, please consider your application unsuccessful. Thank you for your understanding and interest in our organisation.
OFE
Job Types: Full-time, Permanent
Pay: Up to £32,000.00 per year
Benefits:
* Casual dress
* Company events
* Company pension
* Free fitness classes
* Free parking
* Health & wellbeing programme
* On-site parking
* Referral programme
Experience:
* Heating Engineering: 3 years (required)
Work Location: In person