Job Description
Our story
We were founded in 2004 to help business leaders leverage the full potential of their client relationships, so they were no longer putting out fires or finding themselves blindsided by revenue loss.
We are the leading provider of B2B Relationship Intelligence and uniquely possess over 20 years of benchmark data on client satisfaction across diverse industries. It’s not only our decades of experience and primary data repository that make us unique, it’s also our in-depth scoring system, The Relationship Rating (TRR). This gives a holistic view of customer satisfaction as the data goes deeper than the Net Promoter Score (NPS) method, providing real insight into the customer relationship.
We believe that effective relationship management is one of the most powerful yet underutilised strategies for achieving commercial stability and growth. By adopting a strategic approach to relationship management, we support businesses in leveraging these crucial connections to drive financial performance and growth.
The role:
As Head of Data, you will lead the development and execution of our data strategy, ensuring data is collected, analysed, and transformed into actionable insights that drive business growth. You’ll partner with cross-functional teams to embed data-driven ...