Overview
Restaurant Team Member at Tim Hortons UK & Ireland Ltd.
Location: NG18 3GA
Salary: Hourly paid
Job Type: Full-time or Part Time available
Tim Hortons is expanding across the UK and we need brilliant people like you to help us. Tim Hortons is part of the fabric of Canada with over 5,000 quick service restaurants worldwide, serving over 2 billion cups of freshly brewed coffee. We are looking for outgoing Restaurant Team Members to join the team on a permanent basis to ensure we continue to have an exceptional brand. In return, you will be rewarded with an hourly rate in line with National Minimum Wage and the opportunity to grow with us and carve a glorious career.
As a Restaurant Team Member, you will provide and create exceptional guest experiences. Whether you are the first person our guests encounter or you produce the best-loved bakery items that our guests have come to enjoy, your energy and passion for guest service will make you a top team member in this fast-paced environment.
To apply for the position of Restaurant Team Member you will be a positive team player with previous customer service experience within a dynamic, fast-paced environment. You will possess excellent communication skills with a strong focus on the customer and the flexibility to work a range of hours (including early mornings, afternoons, evenings and weekends).
If you have a passion for fantastic customer service, thrive on customer satisfaction and have a healthy obsession with coffee, we would love for you to apply for our Restaurant Team Member opportunity!
Key Responsibilities
* Welcoming every customer with a smile and being genuinely friendly at all times
* Delivering fast, friendly and accurate service to all customers
* Attempt to resolve simple customer enquiries and referring difficult customer enquiries to a Manager
* Ensure food is prepared and stored and preparation areas are maintained according to Health & Safety and Audit standards
* Carry out temperature checks and record as per company process
* Complete daily and weekly cleaning schedules as per cleaning chart
* Follow critical standards for raw and finished product quality, service speed, cleanliness and sanitation
* Adhere to restaurant performance standards for crew stations and as per shift manager directions
* Be aware of the goals and targets of the restaurant and contribute to achieving them
* Maintain operational and kitchen areas to exceed customer cleanliness, comfort and convenience expectations including restocking of workstations
* Report all work-related near misses, injuries and illnesses as soon as possible
* Follow correct procedures and reasonable instructions including wearing Personal Protective Equipment (PPE) when instructed
Seniority level
* Entry level
Employment type
* Full-time
* Part Time
Job function
* Management and Manufacturing
Industries
* Restaurants
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