Service Advisor Cheltenham | £30,000 - £35,000 | Full time, Monday to Friday We are currently recruiting on behalf of a well-established and reputable independent automotive business in Cheltenham. Due to continued growth, they are looking to appoint a professional and customer focused Service Advisor to join their team. This is an excellent opportunity to join a busy and friendly workshop environment where customer service and quality workmanship are a priority. The Role As a Service Advisor, you will act as the main point of contact for customers, ensuring a smooth journey from initial enquiry through to vehicle collection. Key responsibilities include:. Greeting customers and handling enquiries both in person and over the phone. Booking vehicles in for servicing, repairs and MOTs. Liaising with technicians to provide updates on progress. Preparing job cards and maintaining accurate records. Clearly explaining work required and associated costs. Managing invoicing and processing payments. Delivering a high level of customer service at all times About You. Previous experience in a Service Advisor or similar automotive role is preferred but not essential. Strong communication and organisational skills. A professional and approachable manner. Ability to work in a fast paced environment. Good IT and administrative skills. A genuine interest in the automotive industry What's on Offer. £30,000 - £35,000 salary depending on experience. Supportive and established team environment. Long term career opportunity within a growing business. Ongoing training and development If you are looking for your next opportunity within the automotive sector and enjoy working in a customer focused role, we would like to hear from you. How to Apply:. Apply now, and a member of the Workforce team will be in touch to schedule your assessment and get you on the road!. Or simply call or email on: P: (phone number removed) M: (phone number removed) E: (url removed)