Our client is a rapidly growing company operating in the omnichannel space, supplying products to various sectors, including e-commerce, plumbing merchants, bathroom showrooms, and other retailers. They are committed to providing exceptional customer service and to creating opportunities for their team members.
Key Responsibilities
* Sales & Showroom Management:
o Drive Revenue: Achieve monthly sales targets by converting walk-ins and trade referrals into high-value orders.
o Expert Consultation: Provide technical advice to tradespeople and design inspiration to homeowners.
o Lead Management: Proactively follow up on quotes and manage the sales pipeline from initial inquiry to final delivery.
o Standard Setting: Maintain a “showroom‑ready” environment at all times ensuring displays are clean, functional, and correctly priced.
* Social Media & Digital Marketing:
o Content Creation: Use a smartphone to capture daily “behind‑the‑scenes” content, new product arrivals, and completed project photos.
o Platform Growth: Manage and post to the company TikTok, Facebook and Instagram accounts, focusing on the Tipton/Dudley/Black Country community.
o Trade Spotlights: Feature local contractors and their work on our client’s channels to build community rapport and reciprocal tagging.
o Engagement: Respond to comments and direct messages to convert “likes” into showroom appointments.
* Trade Relations:
o Collaborate with the Trade Counter team to identify customers who have upcoming projects requiring showroom products.
o Visit local sites or offices occasionally to build relationships with key accounts in the Dudley area.
The Ideal Candidate
* Experience: 3+ years in a senior trade sales or showroom environment (e.g. KBB, Electrical, or Builders Merchants).
* Digital Savvy: Comfortable using social media apps (Instagram/Facebook/TikTok) and basic photo‑editing tools to promote the business.
* Communication: Able to switch effortlessly between “trade talk” with a plumber and “design talk” with a homeowner.
* Local Knowledge: A resident of or familiar with the Black Country trade landscape.
* Technical Skills: Ability to read building plans; Experience with CAD software is a major plus.
The successful candidate will receive the following benefits
* Pension Scheme
* 20 days holiday + 8 Bank Holidays
Why should you apply?
* To join a fantastic company
* To become part of a great team
* To showcase your knowledge and skill set
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