Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today, we are the #1 e-scooter service in Europe, operating in 100 cities and towns with over 400 MILLION rides to date. It has been an amazing journey, and we have no intention of stopping now! With the expansion of our operations in Scotland, we are now looking for a Senior Fleet Specialist Team Lead who will be responsible for leading our warehouse and in-field operations in Aberdeen.
YOUR MISSION AT VOI
As a Senior Team Lead, you will manage a Fleet Specialists team and ensure a high quality of service for our users and cities. You do this by ensuring the efficient execution of tasks related to maintaining, repairing, transporting, and repositioning vehicles, as well as swapping batteries. You will divide your time between managerial duties (hiring, training, performance follow-ups of the team) and performing operative tasks (in-warehouse or in-field) based on the business needs of the site.
Key Responsibilities:
1. Team Management: Conduct one-on-ones, performance reviews, coaching, and training for Fleet Specialists
2. Inventory & Asset Management: Oversee spare parts and battery inventory, manage physical assets like vehicles and facilities, and ensure optimal usage
3. Health & Safety: Ensure compliance with safety regulations, manage onboarding, and monitor mandatory training
4. Incident & Contractor Management: Record and investigate incidents, and oversee repairs and maintenance in the warehouse
5. 3PL & Van Coordination: Manage daily communication with 3PL partners and oversee operational aspects of vans (tracking devices, not budgeting/planning)
6. Operational Excellence & Fleet Maintenance: Maximize vehicle uptime, perform maintenance, and extend fleet lifetime to maintain high standards
7. Warehouse & Shift Management: Assist in warehouse operations (receiving, packing, deploying vehicles) and organize shifts to ensure team performance
8. Recruitment & Training: Interview, train, and engage Fleet Specialists for continuous operations
9. Health & Safety Compliance: Ensure strict adherence to Health & Safety procedures in all activities
WHAT YOU NEED TO EMBARK
We are looking for a pragmatic and responsible team-player who can fulfil tasks, solve problems independently, and work as a part of a team to find new solutions and reach set goals. In addition to being fluent in English, the right person needs:
10. 2+ years of previous work experience
11. Experience managing a team of people
12. A UK Full UK Driving License with a maximum of 6 points for minor offenses and no major offenses and meet the requirements for our e-Van insurance. The reason for this is you may be required to drive one of our e-Van's occasionally
13. General understanding of digital work tools (MS-office, G-Suite)
JOB CONDITIONS
14. NOTE: our Talent Acquisition is based in Spain, you will receive a phone call from a Spanish number
15. Working days: 5 out of 7
16. Working hours: Middle Shift
17. Working days: Weekly rotation (Would be expected to work some weekends when needed)
18. Contract type: Permanent
WHY VOI?
Working at Voi is more than just a job; Our People Promise includes a personal Voiage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this you’ll have the opportunity to:
19. Join Europes #1 micromobility company and one of the fastest growing scaleups
20. Have a direct impact on our continued success and the development of the micromobility industry in the Scottish region
21. Work with inspiring, motivated and fun colleagues towards a common goal
22. Join the micromobility-revolution and be a part of creating sustainable cities made for living, free from noise and pollution
23. At Voi, we are committed to responsible and ethical recruitment practices, ensuring that all recruitment processes are fair, transparent, and free from exploitation. We operate under the principle that we cover the associated recruitment costs, meaning that no recruitment fees or related costs are charged to workers at any stage of the hiring process.
All such costs are borne by Voi, and we require the same standards to be upheld across the agencies we partner with. We work only with recruitment partners who share our commitment to ethical practices and regularly review our processes to ensure compliance, protect workers’ rights, and promote a safe and respectful hiring experience for all our candidates.
Are you ready to embark on the Voiage with us?