The Whiteley Homes Trust, “the Trust,” is a charity that manages Whiteley Village in Surrey. The purpose of the charity is to provide homes for older people of limited means from all over the country. Founded over a hundred years ago in Walton on Thames, Surrey, the Village is located in 225 acres of beautiful grounds and is a very special place to live and work. Established in 1917, the village has many Grade 2 listed buildings and provides housing for nearly 400 older people of limited means. There are 265 Almshouses and 51 extra care apartments, and the Village also has a church, activity centre, pool, village hall, shop and community café. There is also a small number of market rent properties within the village. The Caretakers play a vital role in ensuring the Village remains safe, well‑maintained and welcoming for all who live, work and visit here. Reporting into the Senior Caretaker, the team is made up of suitably qualified and experienced individuals who are able to work autonomously with competence, care and sound judgement. They work collaboratively with colleagues across all Trust teams to provide a co‑ordinated, responsive and supportive service. As visible and approachable figures within the Village, Caretakers naturally attract attention from Villagers and visitors, and therefore must demonstrate exceptional people skills, strong customer care, and confidence in engaging with older people in a re...