Product Genius Wanted
Location: Edinburgh
Brand: BMW
Are you a tech fanatic with a passion for cars? Can you provide excellent customer service? If yes, you could be our next Park’s Product Genius.
What will I do as a Park's Motor Group Product Genius?
* Understand all Park’s and our partnering manufacturers products within your allocated dealership
* Keep all dealership staff up to date with the latest information on products to ensure they have a high level of understanding
* Use your knowledge on all products to assist our Park’s customers in a non-pressured environment – you’re a genius!
* Support marketing activity by taking imagery of vehicles and utilising digital and social media platforms for promotion
* Actively learn and share your expertise with customers using available resources including our Park’s bespoke Citnow digital vehicle information videos
* Direct customers to Sales when an interest to buy becomes apparent
* Plan, coordinate and deliver brilliant test drive experiences with our Park’s customers giving full insight of the requested vehicle during the appointment
* Assist with customer handovers by demonstrating and setting them up with all the fantastic new features of their new vehicle
What skills will I need to succeed?
* A confident and engaging individual with the ability to put people at ease
* A passion for automotive technology and keen to keep up to date with latest innovations and trends
* Dedicated team member
* Excellent communication skills
* Willing to help and support others
* Competent IT skills
* Hold a Full Driver’s License or willing to work towards obtaining
Where can this role take me?
At Park’s your career path is yours for the taking. There are always routes for progressing within the group. If you feel this is something you would like to do you will be provided with all of the support and encouragement that you need to get there.
Why Park’s?
Established in 1971, Park’s is a private family-owned business which takes great pride in being Scotland’s leading independent motor group. Our aim is to grow our business by continually exceeding customer expectations and delivering unparalleled levels of service. Combined with Park's of Hamilton luxury coaches, we are proud to operate a strong portfolio of 25 of the UK’s leading car brands across 67 franchised outlets throughout Scotland and England.
For You – As a Park's Motor Group employee you will receive:
* Access to the Company Pension Scheme
* Colleague Introductory Scheme
* Industry leading discounts on purchases of new and used cars
* Death in service benefit
For You and Your Family:
* Discounted Servicing
* Subsidised car purchase scheme
* Employee Assistance Programme
* 24/7 remote GP
* Medical second opinions
* Unlimited mental health support
* Physiotherapy help and advice
* Savings and discounts on shopping
* Financial and legal support
* Wellbeing assistance
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