Food and
Beverage Assistant | Another Place - The Machrie | Front of House
Wild coastlines, big skies and
a close-knit island community set the rhythm of daily life on Islay. The roll
of waves, breeze-blown dune grasses, and call of seabirds make up a rich
island soundtrack. It’s a haven for people who live and breathe the outdoors.
Exhilarating and revitalising, vibrant and relaxed - the wonder of the wilds
here is limitless.
Set within this captivating
landscape lies Another Place – The Machrie. Originating from the Gaelic term
‘machair’, meaning ‘the linking stretch of land that joins the grassy dunes
with the shoreline’, The Machrie offers elevated comforts and unforgettable
experiences.
Our Food and Beverage Assistant role:
Another
Place – The Machrie - a place for people who take pride in growing their
skills, supporting local suppliers, sharing seasonal menus, crafting great
coffee, and maintaining excellent guest experiences.
Our
Food and Beverage team is essential for maintaining our exemplary guest
satisfaction at Another Place – The Machrie. Our Food and Beverage Assistants
deliver exceptional dining, craft exquisite coffee, mix cocktails, and ensure
that guests receive a consistently high-quality dining experience.
Together,
our team ensures that guests receive a warm welcome and are cared for, aware
of our current offerings, and enjoy every moment that they spend with us.
As our Food and Beverage Assistant you’ll be:
* Greeting guests
warmly and providing excellent customer service.
* Ready for service by understanding the importance of mis en place and preparation ahead of time.
* Anticipating guests' needs and responding promptly to any requests or concerns.
* Effectively communicating menu details to our diners across all services; including breakfast, lunch, afternoon tea, room service, and dinner.
* Taking food and beverage orders accurately and efficiently.
* Demonstrating a base knowledge of food and beverage within a quality driven hotel, restaurant, bar or hospitality environment.
* Prepared with a basic knowledge of the wine and whisky lists and stock availability.
* Communicating
effectively with the kitchen and bar staff to ensure timely delivery of
orders.
* Serving food and beverages to guests in a professional and courteous manner.
* Recommending food and wine/whisky pairings.
* Communicating with team members any guest feedback and training needs.
* Handling cash and credit card transactions accurately and efficiently.
* Promoting organization in the dining area, including clearing tables, vacuuming and sanitizing surfaces.
* Ensuring that the guest facing and Back of House areas are clean, and that Riskproof is being completed each day.
You'll also be:
* A team player, with the ability to work independently.
* Compliant with all licensing laws.
* Experienced in bar service (desirable), however training will be provided.
* Experienced in hosting functions and events (desirable).
* Confident in
taking room service orders and delivering to guest accommodation.
* Confident in responding to guest feedback and managing all orders in a timely manner.
* Aware of allergens, and managing guest allergens inline with health and safety procedures (training provided).
* Adhering to all food safety and sanitation guidelines.
* Flexible to
assist in different areas of the hotel as business requires.
* Creating a
positive working environment and inclusive culture within our team.
* Promoting
our shared responsibility to look after our teams and planet.
With 43 beautifully designed
rooms, a world-class Scottish championship links golf course, a contemporary
restaurant showcasing seasonal island produce (recognised with a 4* Silver AA
award and a Rosette), a wild Scandinavian-inspired hot tub garden, and an art
collection curated throughout by Sue Nye, The Machrie encapsulates the best of
both worlds; a feeling of being looked-after, and the freedom to explore.
For our guests, how their stay
makes them feel is crucial; cared about, looked after, welcome. It’s the heart
and soul of our active relaxation concept, made possible by the people on our
team.
The skills you’ll be sharing with us:
* Previous
experience in a similar role (preferred but not required)
* A
strong guest focus
* Excellent communication and interpersonal skills
* Ability to work effectively in a fast-paced environment
* Strong attention to detail with organizational skills
* Ability to multitask and prioritize tasks effectively
* Basic math skills for handling cash transactions
* Ability
to work in a team
* A Food Hygiene certificate (desirable)
* Excellent
time management and delegation skills
* A willingness to work evenings, weekends, and holidays as needed (essential)
* Good
listening skills and a proactive, helpful attitude towards team
members (essential)
Additional
experience you’ll need:
* Previous experience of island living, or equivalent (desirable).
* A valid driving licence, and relevant driving experience.
* Hobbies or interests in the
following areas: the outdoors, outdoor instructing, writing, natural
history, geology, marine science, animal science, photography, and
documentary filmmaking, or equivalent (desirable).
Life at
Another Place – The Machrie
On Islay, The Machrie embraces
all-season island living. With long winters, limited entertainment, and few
distractions, it requires an appreciation and resilience for rural life.
Due to the hotel’s remote
location, you will require a valid driving license and access to a personal
vehicle. We also offer team accommodation within same-sex residences (where
possible).
As a team, we work together to
deliver memorable moments for our guests to immerse themselves in the vibrancy
of island living, and it’s our strong sense of community and our wider
connection to the residents and natural beauty of Islay, that allows us to
offer a space where outdoor living and indoor comforts coalesce – where both
guests, locals, and team can rest, play, work, gather, and make the most of
what matters.
What we’ll offer you in return:
* A
relaxed, professional place to work in a beautiful location – Islay ‘the
queen’ of the Hebridean archipelago off the West Coast of Scotland
* A
welcoming team of like minds, eager to support and encourage each other
* Accommodation
(as required, dependent on availability)
* Excellent
career prospects in an ever-expanding organisation
* An Islay Living Allowance provided for team members
residing off-site
* Use
of our Championship Links Golf Course (7,000 yards from the back
trees, rated one of the world's top 100), regardless of ability
* Special
rates for you and your friends & family to stay at Another Place –
The Machrie, Another Place – The Lake, SeaSpace, and Watergate Bay
Hotels
* Discounts
for you and your friends & family to eat at our variety of
restaurants (including 18 Restaurant and Bar)
* Team
social events throughout the year
* Team
assistance scheme – a dedicated helpline for support & advice on
topics from mental health through to managing your finances
From discounted stays to
training and development opportunities, we're all about helping our team
achieve their personal and professional goals. With far-reaching views
stretching across the golf links and Laggan Bay, you’ll never be short on
inspiration. Life at Another Place isn't just a job - it's a transformative
career opportunity.
If you come alive in nature and
have a genuine desire to expand your hospitality skills in a location where
your attitude and experience truly matter, Another Place - The Machrie is the
place for you.
If you would
love to join us as our Food and Beverage Assistant, apply now and be part of
our journey at Another Place – The Machrie, a wonderful place to work.