An exciting opportunity has arisen for a ward clerk to join the Medical Same Day Emergency Care team.The Ward Clerk will be responsible for in-patient clerical filing systems, administrative processes and clear systems of communication to enable the clinical team to function smoothly. Assist the Advanced Clinical Practitioners in collecting up to date information regarding a patients social circumstances and referring onto the relevant disciplines.
Main duties of the job
To prioritise and manage own workload in a set time frame which involves straightforward facts following established procedures and practices with supervision available when required.To meet and greet patients, visitors, friends, carers and colleagues communicating effectively but being aware of any verbal communication difficulties. To cross reference and check patients details on arrival against the Patient Administration `IT` system, whilst adhering to the Data Protection Act 1998.Frequently inputting data on the various hospital `IT` systems in order to process data for statistics, create and update patient information and make any future Out Patient appointments for patients whilst adhering to the Data Protection Act of 1998 and any individual clinic booking rules.Maintain clear, accurate, timely legible written documents in the Patient Medical Case Notes, if needed.Achieve effective communication with all levels of clerical/administrative staff, secretaries, and the multi-disciplinary professional team, other hospital departments and primary care team. This can be written, verbal, electronic, or by telephone. Occasional exposure to verbal aggression from patients and or their carers.Communicate effectively with all members of the multi disciplinary team, to up date team members on appointment availability.Responsible for maintaining the confidentiality of patients medical case notes and data.
About us
We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff members work in patients homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield).Committed to continuous improvement, we prioritise our people and values so we can deliver excellent patient experience. Our team is friendly, passionate and always seeking better ways to work through research and innovation.We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces for honest conversations and to share ideas, thoughts and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion.As a member of the team, you will have access to the NHS pension plan, a generous holiday allowance, employee health and wellbeing services and extensive benefits and support. These include onsite nurseries, childcare vouchers, car lease and home electronics schemes, working carers support, carer-friendly policies, and more.If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.
Job responsibilities
* Good standard of education
* Ability to work towards an NVQ3 qualification
* Experience of working within a related area e.g. health care/ social care
* Experience & knowledge of multi-disciplinary team working
* Experience of filing systems
* Work with computer software systems e.g. Microsoft office, email & internet
Person Specification
Qualifications
* Please click apply now to view the full person specification (there is no obligation to apply).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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