Job Title: Commercial Account Handler
Salary: £35K - £45K + Bonus
Location: Bristol / Hybrid (3 days in office)
About the Brokerage My client is a respected, family-run independent insurance brokerage based in Bristol, employing around 30 people across its growing operation. Known for its supportive, down-to-earth culture and commitment to doing things the right way, the firm combines traditional client care with a modern, agile approach to broking.
Following an internal promotion within the commercial team, they are now seeking an experienced Commercial Account Handler to join their established and collaborative department.
You’ll be joining a supportive environment that encourages development and provides exposure to a variety of commercial cases, allowing you to acquire a variety experience before going into a niche if you so wish.
What’s in it for you?
Competitive salary up to £45K, depending on experience
Annual team performance bonus (equal share across account handlers)
3 days in the office, with hybrid flexibility
Exposure to a wide range of commercial cases and industry sectors
Supportive team culture with mentorship and progression routes
Option to develop towards Senior Handler or transition into an Account Executive role
Up to 27 days holiday (negotiable)
3% matched pension (rising to 5% after 5 years)
Death in service benefit
What You’ll Be Doing
Supporting Account Executives on client portfolios across a mix of commercial sectors
Handling mid-sized commercial cases from £10K–£100K GWP
Preparing and managing renewals, MTAs, and policy documentation
Liaising with clients, insurers, and underwriters to ensure smooth communication and efficient service
Assisting with new business administration and client onboarding
Ensuring compliance with FCA regulations and internal processes
Collaborating closely with colleagues in a supportive, well-established team environment
What You’ll Need
Minimum 5 years’ experience as a Commercial Account Handler or similar broking role
Strong knowledge of commercial insurance products (property, liability, motor, etc.)
Excellent attention to detail and organisational skills
Confident communication with clients and underwriters
Proactive approach to client service and team collaboration
Desirable: CII qualification (or working toward it)
Local to Bristol or within a commutable distance