Senior contract manager

Formed in 2018, RFL Property Services is a 100% wholly owned subsidiary of Royal Free London Group and has embarked on a journey of transformational change in the way estate services are delivered within the NHS and deliver a ground-breaking operating model for services that overcome traditional organisational boundaries and align across the ICS and Provider Alliancefor North Central London.

The Royal Free London NHS Foundation Trust, our “parent” Trust, is one of the biggest NHS Trusts in the UK, delivering care through our 4 main hospital sites, North Middlesex, Barnet, Chase Farm and Royal Free.

The Opportunity

We are looking for two highly experienced Senior Contracts Manager to provide leadership for the Contracts and Performance department in managing Estates & Facilities contracts and a newly developing of our business, clinical consumables management.

Working across Group services on behalf of the RFLPS, RFL and their partner NHS organisations you will as a Senior Estates & Facilities Contracts Manager, take ownership of managing complex NHS contracts, Estate and Supplier agreements across RFLPS' services. You will act as a key interface between RFLPS and our clients and contract partners, working closely with internal stakeholders including clinical and non-clinical staff, procurement, and finance.

Your leadership and contractual insight will help ensure that RFLPS continues to meet and exceed its obligations, innovate within its services, and maintain strong, collaborative relationships with Internal Departments, Commissioners, NHS and non-NHS providers.

Key Responsibilities

As the postholder, you will report directly to the Head of Facilities Management Contracts and be responsible for:

• Management of the day-to-day contracts management service across RFLPS and its client sites and services.
• Developing the contract management work programme including the procurement pipeline, formulating plans and priorities, ensuring they reflect the requirements of relevant services.
• Leading the end-to-end management of NHS Standard and non-NHS Contracts, ensuring full compliance with national and local requirements.
• Acting as the key point of contact for all contract related queries and issues.
• Supporting internal teams by interpreting and advising on contract terms, KPIs, and performance metrics.
• Monitoring service delivery and performance against contractual requirements, identifying risks and opportunities for improvement.
• Providing expert input into service delivery, bids, tenders, and mobilisation of new services in line with RFLPS' strategic goals.
• Working cross-functionally to ensure contract deliverables are met across all services, including Estates, Facilities, Consumables Supply, Electrical and Biomedical Engineering (EBME), Insurance and Property Management.
• Ensuring accurate and timely reporting to clients and internal departments, supporting the quality and performance agenda.
• Providing knowledge and experience to continuously improve and evolve the contracting function across the organisation.

The Ideal Candidate

To excel in this role, you will need:

• Qualifications: Educated to degree level with a supporting qualification in procurement and or project management.
• Experience: Senior management experience and large-scale contract management delivery experience within an acute hospital environment or a similarly complex organisation.
• Leadership: A proven leader with multi-disciplinary Hard and Soft Facilities Management/Estates Strategy and operational experience.
• Project Expertise: Proven experience of strategic and operational stages of major contract development and management.
• Procurement & Contract Management: Comprehensive knowledge of procurement options, contract management, partnering and join venture including JCT & NEC 3 / 4 contracts.

What We Offer

• Salary: £65,760 - £71,079 per annum, depending on experience with opportunities for growth and development
• Annual Leave: 25 days annual leave plus public holidays
• Pension: NEST Pension Scheme
• Car leasing scheme via salary sacrifice.
• Wellbeing Benefits: A comprehensive range of discounted lifestyle and well-being benefits.

Our Culture

Our purpose is investigating in the future of health and our mission is to become the trusted partner of choice for designing, building and transforming innovative, sustainable, community-focused healthcare estates.

We value and celebrate diversity, equity, inclusion and equal opportunity. We strive to create an inclusive culture where everyone can truly be themselves at work and feel valued, recognised and empowered. We welcome applicants from all background and protected characteristics, and those who are interested in flexible working arrangements. We commit to providing any reasonable adjustments required.

For more information about this opportunity, please contact Kelly Liu, Head of People at