Home Ownership Advisor
Nottingham, Clifton
£31,691 - £37,391 per annum pro rata
Passionate About Housing? Become Our Next Home Ownership Advisor
Are you passionate about delivering exceptional customer service and supporting leaseholders? At NCHA, were looking for two Home Ownership Advisorsto join our Home Ownership team. This is your chance to play a key role in helping us provide high-quality services to leaseholders across a geographically dispersed patch.
We have two exciting opportunities available:one full-time role (35 hours per week) and one part-time role (1421 hours per week). Both positions are fixed-term contracts running until January 2027, giving you the chance to make a real impact.
What youll do
1. Be the main point of contact for leaseholders, offering expert advice on lease-related matters.
2. Manage a patch of leasehold properties and oversee shared ownership applications.
3. Liaise with estate agents, solicitors, and customers to support assignments and repossessions.
4. Monitor service charge budgets, prepare leaseholder accounts, and manage arrears with the Customer Accounts team.
5. Investigate lease breaches,...