The Company
The Outform Group is an award-winning global innovation agency. We partner with some of the best-known brands and retailers worldwide to transform customer experience through insight, technology, and creativity. Our dream is to be revered as the agency shaping the Future of Retail, and in EMEA we have ambitious plans for growth.
The Opportunity
We are shaping the future of retail and our Account Managers are key. At the heart of their role is the day to day partnership they build with our clients, becoming a trusted advisor to establish a strategic relationship that builds revenue, creates opportunities for growth and generates new business.
The Role: Account Manager
We expect our Account Managers to go after every new project, working within the business unit and closely with the wider team, to coordinate the response; proposals and quotes, working with Insight and drafting the creative brief, then partnering with the Project managers to translate the client ask into a delivery plan
Job Title: Account Manager
Reporting to: Account Director
Location: Fleet UK
Hours of Work: 37.5 hours per week.
Key Responsibilities
Maintaining existing client through strategic partnership that builds the reputation of our business
Winning new projects that delivers profitable growth
Creating opportunities with existing client
Working collaboratively with the wider business to proactively problem solve
Driving environmentally friendly and sustainable practices into day to day operations
Key Skills and Experience
Experience in providing focused solutions to client needs
Commercial awareness
Determination to build client engagement and grow relationships
Resilience
Diplomacy and tack
Good numeracy skills
Strong interpersonal skills
Good communication and negotiation skills
Can-do attitude, proactive and an innovative mindset
Technical knowledge and expertise
Package
Salary: TBC depending on background and experience
Benefits: 5% company pension contribution, Private healthcare and Medicash plan, DIS insurance, 27 days holiday