Overview
Restaurant General Manager - HOP. Good Vibes Vietnamese at VoiceWorks. London (100% Onsite)
Salary: £43,000 Basic Plus Bonus and Salary Top Up Due to Location Complexity (OTE £45,000). Plus a complete benefits package including free food on every shift, paid breaks, team events, paid training, a structured career ladder for development, referral bonus, discounts, gifts and more. Hours: 45 hours per week on a rota basis (5 working days between Monday and Sunday, with 2 days off per week).
Our purpose is to create moments of Joy in everything we do. Values: Thoughtful, Togetherness, Free Spirit, Good Vibes. Company: London & UK Based Vietnamese Restaurants.
Your Background / Skills
* Hospitality, Quick-Service Restaurants (QSR), Casual Dining
* At least 1 year of previous General Management experience
* Experience in restaurant, hospitality, QSR or high-energy casual dining is ideal
* Proven ability to thrive in a fast-paced restaurant, balancing efficiency with great customer experience
* People-focused leader who can inspire and energize a team while fostering a fun, supportive work environment
* Strong operational knowledge, including stock management, compliance, and cost control
* Hands-on approach, willing to step in and support the team when needed
* Excellent communication skills with staff and customers
* Problem-solver who stays cool under pressure and can adapt quickly
* Passion for food and service; understanding of Vietnamese cuisine or culture is a bonus
Where You'll Shine
* Lead daily operations to ensure top-notch service, delicious food, and happy customers
* Inspire and energise the team; manage workflows, stock, and costs without compromising quality
* Ensure compliance with health, safety, and licensing standards
* Handle customer feedback, train and retain a motivated team, and work with senior management to hit targets
What’s On Offer
* Free food on every shift
* Paid breaks
* Competitive pay with bonuses and location-based top-ups
* Minimum 45-hour contract
* Team events and annual party
* 28 days holiday per year
* Birthday day off
* One extra day for every two years with HOP
* Paid training and a structured career ladder for development
* Friend referral £250
* Well-being communications channel
* 50% discount for you and a guest family or friends
If this sounds like a good fit, apply for a fast-track path to our Leadership Team.
Your Experience / Background / Previous Roles May Include
Hospitality, Restaurant Manager, Store Manager, Food & Beverage Manager, Assistant General Manager (AGM), Hospitality Area Manager, Hospitality Manager, Shift Leader, QSR Dining, Leisure, Casual Dining.
Application notice: We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. You may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for details.
If you have any pre-application questions please contact us quoting the job title and ref. Good luck, Team RR.
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