Why this job matters
We’re excited to offer an exceptional opportunity for a Project Manager to join a high-profile programme with BT, one of the UK’s most iconic and innovative telecommunications giants. This role places you at the heart of transformation—managing complex projects, engaging with senior stakeholders, and making a tangible impact on services that touch millions every day. As the Project Manager you'll be instrumental in delivering critical, cutting-edge initiatives that shape the future of digital connectivity.
What you’ll be doing
* Lead the end-to-end delivery of complex projects or programmes, ensuring they meet customer expectations and business outcomes.
* Build and manage cross-functional delivery teams, including internal specialists and third-party suppliers, within a matrix structure.
* Own project governance, risk management, and budget control—ensuring delivery to agreed scope, timelines, and service levels.
* Champion the customer experience by aligning delivery with business needs, resolving issues promptly, and driving satisfaction.
* Ensure quality standards, methodologies, and best practices are consistently applied across all project phases.
Skills You'll Need
* Proven experience delivering complex technical solutions to Enterprise customers, with strong project management and commercial acumen.
* Exceptional leadership and stakeholder management skills, with the ability to build high-performing teams and drive collaboration across internal and external partners.
* Resilient and proactive problem-solver with a bold, solution-focused mindset—adept at navigating complexity and removing barriers to success.
* Strong communicator with excellent negotiation and decision-making skills, able to interpret contracts, manage risk, and identify opportunities for business growth.
* A natural coach and role model, committed to continuous learning, team development, and delivering outstanding customer outcomes.
With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.
We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.
We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.
As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.