We are currently recruiting for a Contracts Manager to work on a PFI schools contract in Slough. Managing 3 schools, you will manage a team of facilities managers, cleaning supervisors and site managers, providing motivation and support to the team while ensuring a high level of work to give great customer service to the client. You will also liaise with the Head Teachers and manage the P+L of the contract. This a temporary position with a view to becoming permanent (pending sign off). The role is full time, based in the Burnham office, working 37.5 hours a week, Monday to Friday 9.00am to 5.00pm.
Main Duties and Responsibilities
* Work closely with the Client to deliver an excellent service in support of their objectives.
* Provide overall leadership to the site team to provide a customer focused, cost effective, and efficient FM service, including line management responsibility.
* Ensure SLA's and KPI's are consistently met across all services provided.
* Ensure the contracts are staffed by fully competent properly trained teams, with all post holders being appropriately skilled and experienced to undertake their roles effectively, and that effective succession planning arrangements are in place.
* Own the development of the H&S action plan, sustainability action plan, legal registers and risk registers and complete assigned actions in a timely manner.
* Manage P&L accounts for FM services, variations and lifecycle replacement within agreed budget targets.
* Produce Monthly and Annual Performance & Lifecycle Report.
* Manage the performance of external sub-contractors.
* Manage health and safety on the contract including completing internal audits and preparing and managing external audits.
* Identify ways to improve the services and works.
* Improve profit with cost saving initiatives and drive service improvements.
* Monitor and manage WIP/Debt to an acceptable level.
* Ensure service delivery exceeds customer expectations and delivers excellence, working closely with the Client to maximise the asset and contract potential.
Qualifications
* Proven experience of leading an FM operational team (TFM preferred)
* Experience of managing budgets
* Previous experience as a Contract Manager or in a similar role
* Experience in CAFM, Finance and Intranet HR / Payroll Systems
* Excellent Customer skills
* Proactive, can-do attitude
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