About Us
Our Purpose:
* To help people move on with their lives
Our Core Values:
* We do the right thing
* We practise open and real communication
* We deliver on our commitments
* We are the best we can be
* We embrace new and innovative solutions to constantly improve what we do
Our Mission:
* To reach a 25% market share of all property sales and lets in our region, whilst achieving Net Zero carbon emissions by 2030.
Our philosophy to hard work is simple. While it may not lead to success on its own, it remains one of the prerequisites of success within Jones Robinson Estate Agents Ltd. The ideal employee is someone who is looking long term to pursue a career rather than a job and is determined to succeed.
This is not a “hire and fire” company. We do not easily employ someone and once we make a commitment we do our utmost to keep our part of the bargain. We have a certain standard and work ethos which we endeavour to equip you to meet. However, it is important for you to recognise that in this company your success is in your hands.
There are three essential criteria that we seek in the individuals we employ:
* Communication – the ability to communicate effectively with your colleagues and your customers is essential. You will need to be confident and professional.
* Attitude – You will need to be positive, enthusiastic, resilient and determined.
* Organisation – we deal with huge volumes of people in busy and hectic environments. The ability to be highly organised and methodical in your approach to your daily tasks is essential.
We are an equal opportunities employer and do not discriminate on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race; religion or belief, sex, and sexual orientation.
Job Description
Full Time Position: Tenancy Progression Consultant
Hours: Monday – Friday, either part time hours 5 days a week, or full time flexi hours will be considered
Experience not required as full training will be given
Hybrid Role
What are the traits of a Jones Robinson employee?
You are someone who:
Gets a kick out of pleasing people
Is eager to learn new things
Has a fierce eye for detail
Is confident to admit mistakes
Is easy to get on with
Is proud of providing an excellent service
Stays calm in a busy environment
Is comfortable accepting criticism and acting on it
Is honest and trustworthy
You have:
- A strong work ethic
- A successful track record in your academic, professional or personal life
- A desire to grow as an individual
Responsibilities in this role are:
Move Ins:
• Answering the telephone to set company standards and dealing with enquiries in a professional, timely and friendly manner
• Responding to enquiries via e-mail promptly
• Proactive working relationship with your Lettings colleagues
• Carry out audits on property listings before they go on the market
• Prioritising work to meet all deadlines set by the move in dates
• Working with our referencing partner and tenants to ensure references are completed promptly
• Ensure the highest attention to detail is paid with regards to compliance tasks such as tenant details, tenancy agreements, deposit registrations, right to rent checks, safety certificates, and compliance
• Working closely with the Property Management team to deal with tenant requests ahead of move ins
• Produce tenancy agreements through our Customer Relationship Management system
• Arrange inventories and utility switching services for managed properties
Renewals:
• Discuss renewal details with Tenants and Landlords prior to sending out renewal agreements through our Customer Relationship Management system
• Ensure the highest attention to detail is paid with regards to compliance tasks such as tenant details, tenancy agreements, deposit registrations, right to rent checks, safety certificates, and compliance
1. Are you involved in any activity which might limit your availability to work or your working hours e.g., local government? *
2. Are you subject to any restrictions or covenants which might restrict your working activities? *
3. Are you willing to work overtime and weekends if required? *
4. Do you have any convictions (other than spent convictions under the Rehabilitation of Offenders Act 1974)? *
5. If offered employment, you will be required to complete a Pre-Employment Medical Questionnaire. Are you prepared to undergo a medical examination if requested? *
6. Have you ever worked for our business before? *
7. Have you applied for employment with our business before? *
8. Do you need a work permit to take up employment in the UK? *
9. Do you hold a valid UK driving licence? *
10. Please give details of membership of any technical or professional associations *
11. Please list languages spoken and the level of competence *
12. Please give details of your current employment and the reason for leaving *
13. How much notice are you required to give to your current employer? *
14. Can we approach your current employer before an offer of employment is made? *
15. Please tell us about your previous employment experience (excluding your present employer) and the reasons for leaving *
16. Please give details of two people whom we may approach for a reference, including their email addresses *
17. Please outline your education history *
18. Please detail your interests, achievements or leisure activities *
19. Please detail any further information to support your application *
20. How did you hear about this vacancy? *
CV/Resume *
Select File
We support .pdf, .docx and .doc files as CVs/Resumes.
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