Exciting things are happening at Dudley Building Society! While other banks and building societies are retreating from the high street, we're boldly moving in the opposite direction - expanding our network and bringing banking back to the heart of the community. As part of our ambitious growth plans, we're opening a brand-new branch in Bromsgrove. That's why we're on the lookout for a passionate, driven, and experienced Branch Manager to lead the change, build strong local connections, and grow a loyal customer base from the ground up.
Dudley Building Society believes in helping people live better lives, and no one understands the needs of our members more than our Branch teams. Everything we do here starts with a passion for providing an impeccable service, which makes us even more excited to be looking for a Branch Manager to join us.
As a Branch Manager at the Society, you'll quickly become one of the experts our members need. You will be responsible for creating long term relationships with our new and existing Customers, supporting them through their key milestones in life.
In addition to the above, you will also be;
1. Inspiring, leading and developing your in-branch colleagues to deliver a second-to-none customer experience.
2. Working collaboratively as a team across multiple channels, personalising each interaction with a customer, and providing outcomes to best suit the customers' need...