Company Description Accor Brand situated in lagos ,Nigeria the largest country in Africa. The ibis Lagos Ikeja hotel is a three star that offers affordable accommodation with its 165 air-conditioned comfortable rooms. The hotel is ideal for business travellers as all guests have access to free wi-fi, a self-service business centre and 4 conference rooms available for professional events or meetings. The hotel is located 10 minutes away from the Murtala Muhammed International Airport. The hotel offers its guests access to a gym, outdoor pool, 2 bars and a full service restaurant which offers all-you-can-eat buffet breakfast and dinner. Job Description DUTIES AND RESPONSIBILITIES · Provides a friendly and personalized welcome for guests · Offers attentive service and adapts to any constraints guests may have · Heeds any remarks made by guests and ensures follow-up · Establishes good relations with guests, offering advice and fostering customer loyalty · Promotes the F&B offer · Is attentive to guests' requests and respects them · Helps gain customer loyalty through the high standard of service · May be asked to receive deliveries and check food items · Completes the following tasks: prepares the point of sale and preparation areas, welcomes guests and provides waiter service, cleans and tidies the dining room and preparation areas after closing · Before every worksheet, finds out about dish composition and any shortages · Organizes his/her work to suit fluctuations in numbers, events and guests · Ensures the equipment used remains in good condition · Communicates and works in close and constant cooperation with the kitchen to ensure an excellent standard of Increases the average amount billed · Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting HACCP regulation · Respects the instructions and safety guidelines for the equipment (s) he uses · Applies the hotel's security regulations (in case of fire etc.) · Applies the regulations on the sale of alcoholic beverages Qualifications SKILLS / QUALIFICATIONS REQUIRED · OND/HND/Bachelor’s degree in Hotel Management or in any other related field · Certifications or Vocational Trainings in Restaurant Management, Food and Beverage or in any other related course · 2-3 years’ work experience as a waiter/ waitress in a hotel or restaurant · Good memory · Attention to detail and hygiene · Good interpersonal skills and self-confidence · Good service, sales and negotiation skills · Ability to work as part of a team Additional Information Ibis Hotel Ikeja, provides an enviroment which would creat the best place to work for our dedicated employees.